Medical Receptionist

1 week ago

Hoppers Crossing, Australia Healthy Haven Family Clinic Full time

**Part Time - Medical Receptionist - Hoppers Crossing, Vic.**

Are you an experienced medical receptionist looking for a change? Are you looking to join a supportive and professional team environment? Due to continued growth, we’re looking for a receptionist to join our family friendly, busy medical practice on a part-time basis.

**About the Role**:
You will be the first point of contact for our patients, providing exceptional customer service and admin support to ensure smooth day-to-day running of the practice.

**Key Responsibilities: (Not limited to)**
- Greeting and checking in patients with warmth and efficiency
- Booking and managing appointments using **Pracsoft** and **Medical Director**:

- Answering phone calls and handling patient inquiries
- Processing billing and Medicare claims
- Managing patient records and maintaining confidentiality
- Supporting our doctors and nursing staff

**About You**:

- Previous experience in a medical reception role (preferable)
- Proficient in **Pracsoft and Medical Director** software (preferable)
- Excellent communication and interpersonal skills
- Strong attention to detail and time management
- Ability to multitask in a fast-paced environment
- Must have a professional, caring, and patient-focused approach

**What We Offer**:

- Friendly, supportive team culture
- Modern medical facilities
- Stable part-time hours (Monday to Friday)
- On-the-job support and training as needed

If you meet the above criteria and are looking to be part of a dedicated healthcare team, we’d love to hear from you

**Job Type**: Part-time

Work Location: In person

Application Deadline: 13/07/2025

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