Administration Officer

1 day ago

Brisbane, Australia Queensland Health Full time

Under s25 of the Anti-Discrimination Act 1991, there is a genuine occupational requirement for the incumbent to be Indigenous to the Aboriginal or Torres Strait Islander Community.
About the role
Permanent part time opportunity to provide administration support from the RBWH to specialist Cardiology clinics targeted to support Aboriginal and Torres Strait Islander patients with suspected/ diagnosed cardiac conditions who require specialist Cardiology Investigation Services. The role will encompass liaising, booking and providing administrative support to T-CI partnered facilities.
About you
- Engage with Aboriginal and Torres Strait Islander patients in a culturally sensitive manner as the first point of contact to coordinate Cardiology Outpatient appointments through the HOPE Program and Tele-Cardiac Sites.
- Accurately view information from Institute of Urban Indigenous Health booking systems to ensure booking accuracy across Metro North and IUIH.
- Management of all patient appointments including appointment offers, follow-up reviews, rescheduling and cancellations in conjunction with the Medical, Allied, Nursing, IUIH staff and ESM policies.

Health Equity
It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services; and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.
Benefits when working for us
- Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
- Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
- Flexible working arrangements and competitive salary rates with annual incremental increases
- Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTEDThis work is licensed under a Creative Commons Attribution 3.0 Australia License.

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