Office Supervisor

1 week ago

Frankston, Australia Capital Radiology Full time

Great opportunity for an **Office Supervisor** to join our team at **Frankston **on a full-time basis. This is the perfect opportunity for someone who is wanting to take their career to the next level within a fast-paced environment.
- Join a dynamic high performing team in a fast paced environment
- Great location with access to onsite parking and shopping precinct nearby
- Work with up to date equipment within a modern clinical setting

This role will oversee the team of Receptionists across our clinic, ensuring the smooth and efficient operation of the administrative function, provision of bookings, and billing support. You will seek opportunities to improve the delivery of premium service, and coach and develop our passionate admin workforce.

**Responsibilities**
- Working closely with our site Chiefs, and Admin Team Leaders.
- Identify opportunities to continuously improve the admin function to achieve maximum efficiencies and enhance the patient experience
- Foster a positive team environment where team members are engaged and motivated.
- Drive our patient-first culture, ensuring prompt and satisfactory service to patients and referrers
- Utilise leadership expertise to manage escalations and resolve complex queries relevant to billing, banking, and Medicare
- Provide ongoing training, coaching, and development to team members, while setting performance expectations and providing regular feedback

**You Will Have**
- Strong leadership and customer service skills
- Experience with admin or medical practice management
- A background in medical imaging or Radiology admin would be preferred but is not essential
- Ability to build and maintain strong working relationships with patients, referrers, and teammates
- High level of attention to detail and confidentiality
- Solid organisational and time management skills is essential
- High level of computer literacy
- Knowledge of Medicare rules and legislation will be highly regarded

**We Offer**
- A supportive team environment
- Attractive remuneration and benefits
- Paid Parental Leave
- Potential for growth
- Commitment to professional development and education
- Flexible and supportive working arrangements

**About Us**

Capital Radiology are united by a shared vision: to be the diagnostic imaging specialists of choice, serving our communities with compassion, integrity, and precision. Our commitment to this vision means we are the first-choice provider for community-based diagnostic imaging.

We are a part of the Capitol Health community which is a national network of community-based medical imaging clinics including the brands: Future Medical Imaging Group, Fowler Simmons Radiology, Imaging Olympic Park, Radiology Tasmania, Direct Radiology and Women's Imaging. We're a team of over 1000 medical experts and experienced staff who put people first. Our focus is to provide affordable and accessible imaging services, supported by the latest technology, delivered by skilled and compassionate staff.

**To Apply

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