Payroll Officer

**Purpose**:
To effectively maintain payroll information and deliver efficient payroll processes, including accurate and timely processing, to all stakeholders with high attention to detail and in accordance with relevant legislative, modern award and other requirements. Successfully lead and manage the transition to a new payroll system. This role is part-time (approx. 3 days per week) and a 12-month fixed-term contract.

**Key Accountabilities**:
**Payroll Technical**
- Act as a point of contact for all payroll matters by providing sound advice and problem solving techniques for all employees maintaining a high level of customer satisfaction
- Ensure due diligence and compliance with all legislation, approved standards, policies and procedures relating to Payroll’s processes
- Lead various initiatives or process improvements within the team and across the organisation
- Assist in reviewing and maintaining checklists and procedures with an emphasis on process improvement seeking to reduce payroll issues through early identification of potential issues
- Assist with Payroll system updates relating to changes in legislation and taxation requirements
- Manage the fortnightly Payroll and ad-hoc pays, with the outsourced processing provider
- Proactively liaise with HR colleagues to obtain information required (e.g. new staff details, terminations) to process payments or update systems
- Maintain electronic employee master file records
- Executes the timely processing of the payment of salaries, movements, timesheets, leave, terminations, claims, tax, super, deductions etc. are completed accurately and on time
- Maintains the integrity of staff entitlements including leave accruals, salary progressions, allowances, deductions and superannuation etc.
- Undertakes appropriate record keeping for audit, including income, payroll tax and super
- Undertake fortnightly and monthly reconciliations and reports are completed and distributed within timeframes
- Monitor incoming mail and queries, responding or escalating to the Financial Controller where appropriate
- Undertake month end processes including the reconciliation of Payroll General Ledgers and Payroll Tax
- Maintain Superannuation, Work Cover, Child Support, Parental Leave and Centrelink payments etc.
- Ensure compliance with all legislation, standards, policies and procedures relating to the payment of salaries and escalate any breach

**Client Service**
- Proactively builds strong relationships externally, in the team and across the firm, creating a positive and progressive working environment.
- Provide general assistance and payroll advice to colleagues with a focus on resolving all matters as required
- Ensure a high level of customer service and advice is provided to all internal and external customers
- Act as a point of contact for Payroll matters by providing sound advice and effective problem solving techniques
- Maintains the Payroll Inbox and ensure queries are resolved in a timely manner

**Systems**
- With the support of the Financial Controller, manage and lead the transition from the current outsourced payroll provider to the new ADP provider
- Work with consultants on requested information and system requirements
- Manage the data requests and transition to allow the new system to be set up and populated with our current employee data
- Set up, test and implement new payroll workflow processes and continually monitor where changes and improvements can be made

**Experience and Qualifications**:

- Certificate IV in Payroll, HR or Business related field desirable
- 3+ years experience in a similar role
- Evidence of ongoing professional development desirable
- Ability to work independently and within a team environment to meet deadlines
- Strong communication and stakeholder engagement skills with a customer centric focus
- Ability to effectively prioritise workload and manage conflicting and confidential priorities to meet strict deadlines
- Advanced problem solving skills, knowledge and experience in a payroll environment or similar
- Advanced investigative, analytical and research skills in a payroll or finance environment
- Advanced proficiency with Microsoft Office specifically Excel
- Significant experience delivering an efficient payroll process in a medium size organisation focused on continuous improvement
- Knowledge of Australian legislation, industry standards and best practices specific to our industry, or the ability to acquire
- Advanced capability in ADP or a similar Payroll software