Volunteer Support Coordinator

**ABOUT THE ROLE**:
**Summary of the role**:

- Join our friendly team and provider of palliative care services in the western suburbs of Melbourne. Our aim is to maximise the quality of life of our patients by the provision of high standard palliative care in the community.
- Based in Sunshine, you will work closely with the Volunteer Coordinator and as a member of the interdisciplinary team to provide support, supervision and education to volunteers working in Mercy Health's palliative care services and promote palliative care and volunteering. You will support Mercy Health and the collaboration with the Order of Malta in strengthening the existing palliative care volunteer program and quality palliative care delivery in Melbourne's west.

**ABOUT YOU**:

- Experience working with and managing volunteers
- Experience in adult education development and delivery
- Demonstrated interest and commitment to palliative care and in working with a multi-disciplinary palliative care team
- Effective written and verbal communication skills
- Familiarity with the roles of health care professionals
- Strong organisational skills and ability to manage competing priorities

**ABOUT US**:

- Mercy Palliative Care is a community palliative care service operating in the Western region of Melbourne and provides a holistic multidisciplinary approach to palliative care. We provide psychological and spiritual support, caring for people of all ages with life-limiting illnesses in their homes as well as complex symptom management. We currently care for over 500 patients across the region in their own homes.
- Mercy Health is a Catholic organisation grounded in a 2,000-year tradition of caring for others. Founded by the Sisters of Mercy, Mercy Health is made up of more than 9,500 people who provide acute and subacute hospital care, aged care, mental health programs, maternity and specialist women's health services, early parenting services, home care services and health worker training and development.
- Mercy Health is proud to be recognised as an Employer of Choice for Gender Equality by the WGEA.
- Mercy Health is committed to the safety of all children and vulnerable people across our services. We recognise the importance of listening to the voice of children and vulnerable people and have a zero tolerance of any form of abuse and neglect.

**WHAT WE OFFER**:
Mercy Health recognises that people are searching for meaning in their work life and finding a workplace that connects with their values is a key motivation when choosing an employer. As a not-for-profit healthcare provider, Mercy Health has a strong mission and clear values that guide us in everything we do. We pride ourselves on:
- caring for our people and those important to them with generous employee assistance available for employees and their families
- protecting children and vulnerable people in all our services, by listening to them and having zero tolerance of any form of abuse and neglect
- taking a stand against climate change, which is one of the biggest threats to the health of the world and all humanity, and committing to action that will help make our world fairer and more sustainable
- offering benefits such as generous salary packaging, purchased leave, career progression and development opportunities, access to health and wellbeing programs and a range of discounts across a diverse portfolio of financial, healthcare, travel and other services.

**WHAT YOU WILL NEED**:

- Proof of vaccination status consistent with public health orders and with Mercy Health’s policy (includes but is not limited to COVID-19 and seasonal influenza vaccination compliance requirement).
- Mercy Health is committed to the safety of all children and vulnerable people across our services. We recognise the importance of listening to the voice of children and vulnerable people and have a zero tolerance of any form of abuse and neglect.
- Mercy Health is committed to public health and safety measures that protect the health and lives of our people and the individuals and communities we serve. As a Catholic organisation we believe in the principle of the common good and as such we expect our staff to participate in immunisations/vaccinations to safeguard im the most vulnerable.
- If you have any questions or require any adjustments to ensure a fair and I'm equitable interview and selection process please contact us on the details below.

Group Manager, Community Experience Alexandra Lindsay Armstrong-Young

0417694705