Administration Officer

**Introduction**:
About ATSICHS Brisbane
ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way - supporting our people and community in our commitment to create a flourishing future and lasting legacy for them and their families.
ATSICHS Brisbane is committed to promoting the wellbeing, protection and cultural safety of all children and young people. Our recruitment and screening practices reflect our zero-tolerance approach to child abuse and our dedication to creating culturally secure environments where children feel safe, respected, and empowered.
ATSICHS Brisbane is a member of the Institute for Urban Indigenous Health (IUIH).
**Description**:
To perform this role, it is essential that the person is an Aboriginal or Torres Strait Islander person. It is therefore a genuine occupational requirement under section 25 of the Anti-Discrimination Act 1991.
About The Role
Duties
- Maintain positive relationships with community organisations, hospitals, and other stakeholders.
- Foster a culture of continuous improvement.
- Ensure effective implementation and maintenance of ATSICHS Policy and procedures in line with AGPAL Accreditation Standards.

Phone Booking Hub
- Ensure patient flow is effective through clinic calendars.
- Display professional phone manner.

General Administration
- Ensure appropriate handling of GP referrals and correspondence.
- Ensure patient flow is effective through clinic calendars.
- Display professional phone manner.
- Ensure administration recalls are actioned daily.

Welcome Duties
- Actively engage with clients as they enter the clinic, monitor clinic flow, queries, and support the clients that are waiting.

Culture
Enjoy working in an organisation that makes a difference in the community. Join our friendly and supportive Social Health team that will help you grow personally and professionally.

**Benefits**:

- Hourly pay of $32.75 per hour plus 25% of casual loading and 12% super.

Casual position.
- Work for a leading Aboriginal and Torres Strait Islander, community-controlled organisation.
- Great opportunity to develop personally and professionally.

COVID-19 Requirement
Immunisation history showing you have received two doses of a Covid -19 vaccine is encouraged.
**Skills and Experiences**:
Required
- Identify as Aboriginal or Torres Strait Islander.
- Certificate III Business Administration (or equivalent).
- Previous experience working in an administration and /or service coordination role.
- Ability to work as part of a multi-disciplinary team and understand the cycle of care patient system.
- Experience working within an Aboriginal and Torres Strait Islander community health service.
- Demonstrated organisation skills, including an ability to multi-task, to plan, set and prioritise.
- National Police Certificate.
- Immunisations.
- Evidence of Work Rights.
- Driver’s License.

Preferred
- Previous experience working with an electronic Patient Management System such as MMEx.
- Experience working within an Aboriginal and Torres Strait Islander community health service.
- Demonstrated organisation skills, including an ability to multi-task, to plan, set and prioritise.

How to apply
Only successful applicants will be contacted.