Trainee Business Administrator

**Trainee Clerk — Training and Education Industry**

**Location**: Alexandria, Sydney, NSW
**Company**: Onshift Education
**Employment Type**: Full-Time or Part-Time (to fit around studies)
**Award**: Private Sector Clerks Award (MA000002)
**Salary**: Award Rates or Above (depending on experience and qualifications)

**About Us**

Onshift Education is a progressive company operating within the Vocational Education and Training (VET) sector. We are redefining how students engage with training by integrating cutting-edge technologies, immersive learning experiences, and contemporary education strategies across multiple platforms. Our team is passionate about developing future-focused training solutions that make a real impact on learners and the industries we serve.

At Onshift, we believe in fostering talent, innovation, and career growth. Our team culture is supportive, dynamic, and driven by the shared goal of advancing education through creativity and technology.

**About the Role**

You will work under supervision and guidance, reporting directly to the **Head of Sales** and working across departments, including Sales, Marketing, HR, and Company Management. You will be given structured learning and practical opportunities to develop your skills in business operations, customer service, analytics, and administration.

**Key Responsibilities**

Assist the **Sales Department** with:

- Business procurement processes
- Sales tracking and reporting
- Analytics and pipeline management

Support **Marketing Initiatives**, including:

- Assisting with campaign deployment
- Updating customer databases and CRM systems

Liaise with **HR** and **Company Directors** to:

- Align personal development plans with company objectives
- Support company initiatives and projects

Provide **general clerical support** across departments, including:

- Data entry
- Filing and document management (digital and physical)
- Scheduling meetings and diary management
- Assisting in office administration tasks
- Uphold **high standards of customer service** and maintain a professional, courteous attitude at all times
- Adhere to workplace policies and procedures, including confidentiality and WHS requirements
- Proactively participate in training, feedback sessions, and ongoing development programs
- Contribute ideas and feedback towards continuous improvement of business processes

**About You**
- Enthusiastic and willing to learn with a positive attitude
- Strong organisational and time management skills
- Good communication skills (both written and verbal)
- Basic understanding of Microsoft Office Suite (Word, Excel, Outlook) and CRM systems (desirable but not essential)
- Interest in education, training, business, or technology industries
- Ability to work both independently and collaboratively within a team
- Professional presentation and behavior
- Committed to developing a career within a business environment
- Currently completing (or intending to complete) a Certificate III/IV, Diploma, or University studies (preferred but not essential)

**Eligibility Requirements**
- Australian citizen, permanent resident, or holder of appropriate working rights
- Willingness to work under the Clerks—Private Sector Award 2020 (MA000002) trainee provisions

**What We Offer**
- Competitive salary package at Award rates or above
- A structured and supportive training plan tailored to your career goals
- A welcoming, team-oriented workplace with mentorship opportunities
- Career pathways into Sales, Marketing, Business Development, HR, or Administration
- Access to cutting-edge educational and business technologies
- Opportunities to contribute to real projects from day one
- Flexible working arrangements for students
- Modern, tech-focused office environment located in Sydney

**How to Apply**

If you’re ready to kickstart your career with a dynamic, future-focused company, we’d love to hear from you

Pay: $35,000.00 - $40,000.00 per year

**Benefits**:

- Professional development assistance
- Salary packaging
- Travel reimbursement

Schedule:

- 8 hour shift

Supplementary Pay:

- Bonus
- Commission
- Performance bonus

**Language**:

- English (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 15/05/2025
Expected Start Date: 19/05/2025