Manager, Research Cloud Operations

**Job no**: 0033455
**Location**:Parkville
**Role type**:Full time/; Fixed-term for until 30th June 2028
**Department**:Australian Research Data Commons (ARDC)**/**Business Services
**Salary**:UOM 9 - $129,154 - $134,374 p.a. plus 17% super
- Use your passion for DevOps to translate research into benefits for society
- Further your leadership experience in a people management role
- Work in a University environment with 17% super

The University of Melbourne would like to acknowledge and pay respect to the Traditional Owners of the lands upon which our campuses are situated, the Wurundjeri and Boon Wurrung Peoples, the Yorta Yorta Nation, the Dja Dja Wurrung People. We acknowledge that the land on which we meet and learn was the place of age-old ceremonies, of celebration, initiation and renewal, and that the local Aboriginal Peoples have had and continue to have a unique role in the life of these lands.

**Australian Research Data Commons (ARDC)**
The Australian Research Data Commons (ARDC) is a national digital research infrastructure program funded through the federal government’s National Collaborative Research Infrastructure Strategy (NCRIS). The purpose of the ARDC is to provide Australian researchers with a competitive advantage through data. The ARDC is a transformational investment, partnering to facilitate a coherent research environment that will enable Australia’s researchers to translate their work into benefits for society. ARDC staff are employed through multiple host institutions including the University of Melbourne.

**About Business Services**
Business Services provides a full range of class-leading information technology, facilities management, finance, HR and health and safety services to all operating entities of the University.

**About the Role**
Are you passionate about DevOps and experienced in managing people? Join a team at the University of Melbourne which runs a national research cloud.

Responsibilities include:

- Oversight, management and responsibility for the day to day operations of the national Research Cloud, including the ARDC Core Services team, staffing, budgeting, performance management and strategic planning.
- Development, implementation, coordination and improvement of operating processes and procedures across the nodes of the Nectar Research Cloud, in conjunction with other nodes.
- Providing regular reports on operations to the ARDC’s Nectar Research Cloud Steering Committee and Technical Committee.
- Represent the national Research Cloud service on relevant committees and working groups, and in events such as the eResearch Australasia conference, to share expertise and findings with peers.

**About You**

You should also have:

- A tertiary qualification in a computer science or engineering discipline with extensive relevant experience, or an equivalent combination of experience and/or education and training.
- Demonstrated experience managing distributed ICT operations teams.
- Demonstrated experience in operational improvement, establishing best practice and effecting operational change.
- Experience in reporting to management, high level users or stakeholders on service level targets, on complex issues, impacts and improvements.
- Highly developed analytical, conceptual, consulting, evaluation, numerical, research and problem-solving skills in order to interpret business needs and develop and communicate appropriate technical solutions.

**Please note: To be considered for this role you must have current valid work rights for Australia.**

**About the University**
The University of Melbourne is consistently ranked amongst the leading universities in the world. We are proud of our people, our commitment to research and teaching excellence, and our global engagement.

**Benefits of Working with Us**
In addition to having the opportunity to grow and be challenged, and to be part of a vibrant campus life, our people enjoy a range of rewarding benefits:

- Flexible working arrangements, generous personal, parental and cultural leave
- Competitive remuneration, 17% super, salary packaging and leave loading
- Free and subsidised health and wellbeing services, and access to fitness and cultural clubs
- Discounts on a wide range of products and services including Myki cards and Qantas Club
- Career development opportunities and 25% off graduate courses for staff and their immediate families

**Be Yourself**
We value the unique backgrounds, experiences and contributions that each person brings to our community and encourage and celebrate diversity. First Nations people, those identifying as LGBTQIA+, females, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that reflects the community in which we live.

**Join Us**
- Demonstrated experience managing IT development and operations teams, particularly distributed teams
- A proven track record in external collaboration