Collection Systems Support Officer

2 days ago

Canberra, Australia The National Museum of Australia Full time

The Museum has an exciting opportunity for a professional to join the Collection Engagement Business Unit, providing quality training and support to Museum staff in the use and development of its collection information systems.

The Collection Engagement Business Unit focuses on the current and future processes supporting engagement with the Museum’s collections, including building the Museum’s capacity to manage, store and preserve digital collection material.

The Collection Engagement Business Unit encompasses the diverse range of activities which make the Museum’s collections discoverable. These include collection documentation, collection imaging, digitisation and digital preservation, supporting and developing the Museum’s Collection Management System (EMu) and Digital Asset Management System (Piction), managing associated IP rights, managing the Library and Archive collections and providing public access to the collection - both online and on-site in the Museum’s collection stores The Business Unit also includes a First Nations Collections section, which is responsible for repatriation, facilitating First Nations community access to collections, and enhancing the knowledge of the First Nations collections held by the Museum.

The Collection Engagement Business Unit works closely with: the Curatorial team, who set the intellectual framework for collection development; the Collection Care and Management team who are responsible for collection conservation, storage, and related logistics; and the Information Technology team who are responsible for the technical infrastructure and systems.

This position plays a critical role in the coordination and operation of the Museum’s Collection Systems, particularly through providing system user support and developing, maintaining and delivering training programs for the Collection Management System (currently EMu) and Digital Asset Management System (currently Piction). You will equip Museum staffs with skills in both general use and specific business processes. You will also develop and maintain associated training documentation including manuals and data entry guidelines.

You will work with internal stakeholders to enhance the systems to improve business processes and efficiencies. You will also assist with data cleaning and work associated with data migration, and the publication of records onto the Museum’s online catalogue, Collection Explorer.

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