Assistant Night Manager

1 week ago

Rooty Hill, Australia West HQ Full time

Novotel Sydney West HQ is currently recruiting for an experienced Night Manager to join the team

**A bit about the role**

As our Assistant Night Manager you will oversee the night operations of the hotel, in the absence of management. To ensure that maximum guest satisfaction is achieved and that the general safety and security of guests, staff and the property is maintained at all times. Your expertise will enable you to provide a superior service to our guests.

**The main duties of this role include**:

- Managing daily reconciliation of hotel outlets and completing daily revenue postings
- Checking in and out guests as required
- Preparing and distributing relevant reports to inter departments
- Managing and confirming reservation details and accounts for in-house guests details ensuring all details are recorded accurately
- Collating paperwork for departures and coordinate with the Front Office team
- Ensuring an effective handover of issues is conveyed at the start and end of each shift between Night Audit and Reception

**To be considered for this role, you will need**:

- Experience in a hotel reservations role (groups reservations preferred)
- Friendly, confident, vibrant and professional personality
- Superior communication skills
- Intermediate computer and Microsoft suite experience
- Experience working with PMS, Opera or Fidelio
- Responsible service of Alcohol competency card (or willingness to obtain)
- Full Australian work rights

**The Perks**

We saved the best until last Not only will you be working at Sydney's leading landmark destination for entertainment, fitness, lifestyle & accommodation in the Western Sydney region, we would also like to provide you with:

- A fun, friendly and passionate team
- Flexible rosters to ensure you get time to relax and unwind
- Free Gym Membership to the largest fitness facilities in Western Sydney, ONE55
- Complimentary Lunch or Dinner during your shift cooked by a dedicated team of chefs and cooks, served up in our very own staff lounge
- Ongoing discounts on accommodation, restaurants and sport & recreation programs
- Annual Celebration Dinner to recognise achievements and anniversaries
- Let us celebrate your special day with a complimentary Gelatissimo Gelato on your Birthday
- A 'sweet' Rewards & Recognition Program for all team members and GREAT staff offers
- Unlimited career development and professional growth opportunities including training across other departments and roles at West HQ
- Uniforms and secure parking

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