Customer Service Officer

4 days ago

Charlestown, Australia HCF Full time

**About the Role** As a Customer Service Officer with HCF, you will provide Uncommon Care to our members. We are looking for you to bring your Human touch to this customer service role. You will partner with our members to guide them and provide them with advice so they can make the right healthcare choices for them. You will provide our members with information about our range of health and other insurance products. This a Full-Time position based in our Charlestown Branch. **Responsibilities** - Perform needs-based selling to customers face to face for HCF health insurance policies with exposure to selling Life and Travel policies - Achieve and exceed sales and service targets - Provide first contact resolution in all customer interactions - Maintain accurate membership information in accordance with HCF policy and procedure **About you** - Demonstrated experience or an aspirational drive to sell to members and provide a great customer experience - Previous experience in a customer service environment - The ability to quickly learn complex computer systems - Ability to work in a team environment - Ability to adapt positively to frequently changing work practices and needs - Have the ability to work six weeks fulltime to participate in comprehensive training **Culture** Working in the health insurance industry, we know how important it is to prioritise the wellbeing of our own people. We want to provide you with the skills and tools you need to support your own wellbeing journey, so that you can be at your best. We’re all about creating a fantastic people experience, guided by our values, so that we can in turn better deliver for our members. We work with our people to create a work experience that is inclusive, supportive, safe and respectful so we can do the best for our members. **Benefits** - Up to 50% discount on health cover, pet and travel insurance - Organisational wide Recognition & Rewards program - Generous Parental Leave Scheme - Health and Wellbeing Initiatives - Additional time off in the form of a "Family & Friends day" - Health insurance

  • Customer Service Officer

    2 weeks ago

    Charlestown, Australia HCF Full time

    **About HCF** At HCF, our purpose is to bring our human touch to healthcare. We want to be true health partners to our members. Our vision is to make healthcare understandable, affordable, high quality and member centric. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together. **About the Role** As...

  • Customer Service Consultant

    2 weeks ago

    Charlestown, New South Wales, Australia MCG Quantity Surveyors Full time $60,000 - $80,000 per year

    We are seeking a proactive and detail-oriented Customer Service Consultant to support our sales team and provide an exceptional experience for our clients. This role will be responsible for managing client enquiries, preparing accurate quotes, and assisting in the smooth running of the sales process. The ideal candidate will have strong communication skills,...

  • Customer Service Advisor

    1 week ago

    Charlestown, New South Wales, Australia St Bank Full time $50,000 - $80,000 per year

    Permanent full-time opportunity available at St George's Charlestown Square branchGet things happening for our customers – and your careerEmpower our customers to make the most of their moneyCreate your best future and join St George as a Customer Service Advisor at our Charlestown Square Shopping Centre branchWhat's the role?As a Customer Service Advisor,...

  • Customer Service Sales

    3 days ago

    Charlestown, Australia PTC Phone Tech & Comm Full time

    About Us: PTC Phone Tech & Comm are the market leader in all things Mobile & Tech! Established in 2009 and still family owned to this day our specialty is Phone Accessories and Express Phone repairs. With a vision for the future and continuing to expand our brand and product range we have over 80 stores and no plans to slow down. Our product range consists...

  • Customer Service Manager

    2 weeks ago

    Charlestown, New South Wales, Australia MCG Quantity Surveyors Full time $60,000 - $80,000 per year

    Are you a confident communicator who enjoys building relationships and helping people? We're looking for a motivated and personable team member to connect with our valued clients and ensure they're getting the most out of our services.In this role, you'll engage with clients across Australia, strengthen relationships, provide exceptional customer support,...

  • Sales and Customer Service Consultant

    2 weeks ago

    Charlestown, Australia Medibank Full time

    **You’re only human.** It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us. We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia. **About the Community...

  • Client Service Officer

    1 week ago

    Charlestown, New South Wales, Australia Audika Full time $60,000 - $80,000 per year

    We are looking for a passionate and dynamic customer service individual, who loves to help people, to be a Clinic Co-Ordinator supporting Audika Hearing Clinic in a newly established clinic in Charlestown, NSW on full-time or part-time basis (between Monday and Friday, 9am - 5pm) If you are interested in helping our clients improve their hearing and quality...

  • Client Service Officer

    1 week ago

    Charlestown, New South Wales, Australia Audika Australia Full time $60,000 - $90,000 per year

    Who is Audika?Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 22,000 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries.In Australia, Audika has over...

  • Client Service Officer

    1 week ago

    Charlestown, New South Wales, Australia Audika Australia Full time $50,000 - $70,000 per year

    Who is Audika?Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 22,000 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries.In Australia, Audika has over...

  • Administration Officer

    4 days ago

    Charlestown, Australia Allpride Signs Full time

    Available for immediate start, we are looking for a professionally driven, responsible and reliable person who works well within a team environment to take care of our very busy office front duties. The successful applicant will be required work Monday - Friday, 7:30am until 4pm and complete the following tasks and also assist our Director, team of Graphic...