Customer Service Officer Ringwood Vic
2 weeks ago
**It starts here. With Bendigo Bankand you.**
We’ve never been ‘just a bank’. Just like you should never be ‘just an employee’. We’re united in our belief that in banking, better can be bigger, and together we’re making it happen.
Your role as a Customer Service Officer puts you in the driver's seat of our service delivery, giving you the autonomy to do what you do best - helping customers achieve their banking goals.
Whether you’re assisting customers with transactions, educating them about our online platforms or recommending products and services that best suit their needs, you’ll value how it feels to make a difference in people’s lives.
In this dynamic and high-impact role, you’ll make your mark by:
- Exploring customers’ needs through in-depth conversations to help them achieve their financial goals and partnering with different specialists within the branch
- Keeping up with constant change. You’ll support our customers with their digital literacy and online banking needs as we continue to innovate our offerings
- Being the face of the branch and customer service. Become our customer’s go-to person for anything from processing transactions, handling cash, investigating queries or assisting with paperwork, all while keeping risk considerations at the forefront
- Embracing an attitude of lifelong learning. Bring your brilliant mind, and we’ll help you take your career to the next level with on-the-job training and external development opportunities
- Building connections. A role at Bendigo Bank means supporting our customers, giving back and making our communities a better placewhile having some fun along the way
This is a **12-month fixed term, full-time contract** position located in **Ringwood.**
**What you’ll bring to the role**
To succeed in this role, you’ll consistently deliver exceptional customer service. We’d love you to have:
- Experience in customer service environment and the ability to achieve targets
- Strong attention to detail to ensure secure, accurate transactions with a risk mindset
- Confidence to communicate with new and existing customers face to face and over the phone
- Eagerness to understand and communicate what makes our bank different
- Drive for collaboration - mateship is crucial for us to work together and achieve our goals
- Experience in the banking and finance industry is a plus but certainly not essential
**So, why work with us?**
- **Want big impact that matters?** Here, you’ll know your work directly benefits the customers and communities we all serve.
- **Want to be more than just a number?**Join a team that truly values you - and that gets more and more diverse, every day.
- **Want career opportunity and flexibility?** You can achieve so much here, with flexible policies and a team that believes in you.
You’ll also get access to a great range of benefits, including:
- Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members
- Take your learning to the next level through our corporate university ‘BEN U’
**We’re making**_better_**, bigger. And we’ll get there with you.**
**Screening and interviews may commence prior to closing date.
-
Digital Customer Service Officer
7 days ago
Melbourne Eastern Suburbs, Australia HAYS Full timeDigital Customer Service Officer I Heatherton / Ringwood locations | Temp ongoing contract | November start Your new company This long-established public service organisation services millions of Victorians every year. With branches all over Victoria, they are vital in servicing their immediate community and the wider state by ensuring road safety for all...
-
Patient Services Assistant
2 weeks ago
Melbourne, Australia Ringwood Private Hospital Full time**About the role** Are you a Patient Services Assistant with excellent interpersonal and customer service skills and a passion for delivering high quality patient care? **About us** As one of the leading cancer hospitals in Melbourne’s outer east, Ringwood Private Hospital provides high quality care for patients from diagnosis, including all aspects of...
-
Melbourne, Australia Bendigo & Adelaide Bank Full timeDo more, dream more, become more. Welcome to Bendigo. About us We’re big enough to offer you every opportunity, but not so big that we lose the community feel that we’re famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in walking the talk when it comes to supporting our customers,...
-
Customer Service Officer
2 weeks ago
Melbourne, Australia Bendigo and Adelaide Bank Full timeCustomer Service Officer (12 Month Fixed-Term Contract) | Ringwood, VIC **Do more, dream more, become more. Welcome to Bendigo.** **About us** We're big enough to offer you every opportunity, but not so big that we lose the community feel that we're famous for. You can be bold and take calculated risks, knowing you have the backing of your team and...
-
Customer Service Officer
7 days ago
Melbourne, Australia Dixon Appointments Full timeFree onsite Parking and public transport - Supportive team environment - Six-month opportunity with the possibility of extension - Free onsite Parking and public transport - 6-month opportunity - Training provided **About the company**: Based in Ringwood largest Australian owned pneumatic and automation solution and component supplier in the country. We...
-
Melbourne, Australia Bendigo and Adelaide Bank Full timeHome Lending Specialist | Community Bank Ringwood East | VIC Do more, dream more, become more. Welcome to Bendigo. About us We're big enough to offer you every opportunity, but not so big that we lose the community feel that we're famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in...
-
Team Member
2 weeks ago
Melbourne, Australia 7-Eleven Full timeAbout Us Locally owned, with over 40 years of history and a diverse culture we are committed to our people and their success. Driving innovation and challenging the ordinary is at the heart of what we do. 7-Eleven makes everyday life wonderfully easier, creating extraordinary moments from everyday interactions. About You - Passionate and resilient with a...
-
Merchandiser - Ringwood
2 weeks ago
Melbourne, Australia Savers Australia Full time493487 - Melbourne, VIC, Australia - Production - Part time **About the Role** Reporting to the Production Manager at our **Ringwood store**, you will be responsible for making sure our retail floor is filled with treasures for our customers. **A typical day might include**: - Filling the sales floor with pre-loved items that have already been sorted and...
-
Merchandiser - Ringwood
2 weeks ago
Melbourne, Victoria, Australia Savers Australia Full time $30,000 - $50,000 per year493487Melbourne, VIC, AustraliaProductionPart timeAbout the RoleReporting to the Production Manager at our Ringwood store, you will be responsible for making sure our retail floor is filled with treasures for our customers.A typical day might include:Filling the sales floor with pre-loved items that have already been sorted and prepared by the production...
-
Sales Assistant
1 week ago
Melbourne, Australia Savers Australia Full time492896 - Melbourne, VIC, Australia - Retail - Casual **About the Role** Reporting to the Retail Sales Managers at our **Ringwood store**, you will be responsible for sharing the Savers story with our customers and donors, ensuring they receive excellent service and have a meaningful Savers experience. A typical day might include: - Ensuring our retail...
