Security Services Lead

4 days ago

Sydney, Australia blueAPACHE Full time

**About us**

blueAPACHE is an Australian owned award-winning Managed Service Provider, recognised for the 6th year running, as Mid-Market Partner of the Year at the ARN Innovation Awards.

We pride ourselves on being a genuinely great place to work, with a vibrant culture, clear vision, and strong leadership. When joining blueAPACHE, you are joining an organisation that is driven by our core values of employee and customer experience.

We are proud to be an equal opportunity employer and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences.

We are looking for a Security Services Lead (Applications) to join our Managed Services Team.

**Requirements**:

- Provide oversight and recommendations for the Security Applications operations and technologies used by all Managed Services Customers.
- Be accountable for end-to-end delivery of Security Services, from creation to ensuring alignment with service commitments.
- Serve as the key liaison between vendors, customers, and internal delivery teams—driving collaboration.
- Ensure identification of service delivery gaps against expectations, while proactively uncovering opportunities to align and attach relevant service catalogue offerings based on customers' licensing requirements.
- Support sales with RFP responses and enhance managed services teams by embedding a security-first approach into all deliverables—driving improvements.
- Create and maintain guidelines and structure for technical documentation and knowledgebase (KB) articles while owning and contributing to knowledge.

**Background**:

- Previous role with an IT&T System Integrator or Managed Services Provider (MSP).
- Current Azure Security Engineer or M365 Security Administrator certification
- Industry experience working within the ITIL framework (ITIL certifications highly regarded)

**Benefits**

blueAPACHE continues to grow alongside some of Australia’s leading midmarket businesses, our valued clients. We continue to stay abreast of current technologies to maintain our competitive advantage, offering the opportunity to continually expand your technical expertise and provide an uncompressing offering to our clients. We recognise our people are our most significant differentiator.
- We offer options for you to interview virtually.
- blueAPACHE offers an environment to make a real difference, develop careers within a supportive and rewarding environment.
- Regular social events and an awesome culture - work with a team of experts in their field
- Health Insurance discount with Medibank
- Discounts on 1000’s of products
- Employee Assistance Program from The Mind Room
- Ongoing training and development including paid certifications.
- Quality hardware and laptop provided.
- Employee referral programs - once you are in and you are loving it - you can refer a friend and get paid for it

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