Customer Accounting Officer

2 days ago

Hawthorn, Australia Scope (Aust) Full time

**About Scope**

Scope’s purpose is to create meaningful opportunities for people with disability to belong and thrive. We support people with physical, intellectual and multiple disabilities and developmental delays to achieve their goals Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, short term accommodation (respite), lifestyle options and therapy across 100 locations in Victoria.

**About The Role**

We have a 12 month fixed term opportunity within our Finance Shared Services Team to assist in managing the billing and invoicing processes related to designated customer accounts & provide support to the debt collection team.

You will be responsible for:

- Processing the daily billing of services provided & distribution of invoices
- Managing and actioning service issues within agreed benchmarks
- Processing Credit Notes and re-billing as required
- Providing support to the debt collection team by handling queries & contacting customers where payments are overdue

**About You**
- 2+ years experience in billing and financial management processes or a similar role
- Administrative experience in managing contracts & service requests
- Experience in working with large CRM and Financial Management systems
- Experience in the disability sector is advantageous.
- NDIA knowledge or other government funding understanding highly desirable
- High degree of computer literacy including advanced knowledge of MS office
- Strong level of written skills and ability to analyse and present information professionally

**Scope as an Employer**

View our stance on inclusion and diversity, human rights and our Covid-19 policies.

Take your career on a journey with Scope and work proactively with us to achieve our purpose
- Please note, successful applicants will be required to hold a NDIS Worker Screening Check Clearance and a Working with Children Check. If you have lived or worked for a continuous period of 12 months or more in another country within the last 10 years, a certified International Police Check from that country or countries will also be required. As part of our Covid-19 response the Scope Covid-19 policy requires all our employees regardless of the job to have received at least 3 doses of a Covid-19 vaccine. Please note that the offer will be conditional on meeting these requirements._

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