Operations and Warehouse Supervisor

6 days ago

Campbellfield, Australia FBN Cold Storage Full time

We are a small family run business specialising in cold storage and logistics,

We are based in Campbellfield and are looking for a motivated and experienced Warehouse Operations Supervisor to join out dynamic team.

We are committed to delivering exceptional service to our customers while maintaining the highest standards in our warehouse operations. We take pride in our team, our processes, and our dedication to safety and efficiency.

**Key Responsibilities**:

- **Customer Liaison**: Act as the main point of contact for customer inquiries, ensuring excellent communication and timely problem resolution.
- **Warehouse Management**: Oversee the safe and efficient receipt, storage, and despatch of stock. Ensure the warehouse is maintained to the highest safety and cleanliness standards.
- **Staff Management**: Supervise and manage warehouse staff and delivery drivers, ensuring all tasks are carried out in an efficient and professional manner.
- **Problem Solving**: Address any issues that arise, providing effective solutions while ensuring mínimal disruption to warehouse operations.
- **Safety Standards**: Maintain and enforce safety procedures, ensuring a safe working environment for all staff.
- **Stock Management**: Organize stock levels, perform regular stock takes, and ensure accurate inventory records.
- **Order Organization**: Plan and organize orders for timely delivery, coordinating with drivers to ensure smooth despatch and deliveries.
- **3rd Party Coordination**: Liaise with 3rd party logistics providers for the despatch and pick-up of pallets.
- **Process Improvement**: Identify opportunities for improvement in operations and implement changes to increase efficiency and service quality.
- To prepare and pack customer orders.
- To arrange the daily driver runs and co ordinate deliveries
- To manage the office excel spreadsheet and record charges and deliveries ready for invoicing.
- May be required to make deliveries from time to time.

**Key Requirements**:

- Proven experience in warehouse operations or a similar role.
- Strong leadership and people management skills.
- Excellent problem-solving abilities and the ability to manage multiple tasks simultaneously.
- Exceptional organizational and communication skills.
- Ability to work effectively under pressure and meet deadlines.
- Knowledge of safety regulations and best practices in warehouse management.
- Experience in liaising with customers and third-party logistics providers is a plus.
- Ability to manage stock, perform stocktakes, and oversee order organization processes.
- Have a passion for space management
- A good level of fitness as moving & lifting stock in the warehouse is required
- Strong interpersonal & communication skills
- Self motivated, positive and energetic attitude
- Excellent attention to detail - maintaining site & safety standards is super important
- Happy taking ownership of problems and finding ways to solve them
- Drivers Licence
- Fork lift license
- Must be extremely organised
- Be able to take initiative and work independently

Pay: $67,602.66 - $72,000.00 per year

**Benefits**:

- Salary packaging

Schedule:

- Day shift

**Experience**:

- Warehouse: 1 year (preferred)

Licence/Certification:

- Forklift Licence (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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