Integration Analyst

2 weeks ago

West Perth, Australia Royal Automobile Club of WA Full time

With over 1.3 million members RAC is one of WA’s most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be “The driving force for a better WA.”

As an Integration Analyst, you’ll play a pivotal role in delivering operational improvements within RAC Insurance Claims Services. You will translate strategy into action, drive small-scale projects and initiatives from concept to embedded practice, and enable seamless integration across people, processes and systems.

What you’ll do
Working within our Claims Delivery team, you will:
- Coordinate the execution of operational improvements, projects and initiatives across Claims Services.- Facilitate working groups to validate delivery approaches, gain stakeholder endorsement, and support transition-to-operations activities.-
- Partner with stakeholders across all levels - from executives to frontline specialists - to embed solutions effectively.- Assess business and people impacts, recommend mitigation strategies, and guide leaders through operational transitions.- Support updates to regulatory and compliance requirements, ensuring smooth operational adoption.- Collaborate on the review and refinement of policies, frameworks and processes to drive continuous improvement.- Contribute to delivery assurance, reporting, and performance tracking.

What you’ll bring- Proven experience in delivering or integrating operational or project-driven change.- Exceptional communication, facilitation, and influencing skills with the ability to navigate ambiguity and shifting priorities.- Experience working in dynamic and fast-paced environments.- Strong analytical and problem-solving skills, with a collaborative mindset.- Experience in Insurance or Financial Services (desirable)- Accreditation or demonstrated capability in Project Management, Business Analysis or Organisational Change (highly desirable).

What can we offer you- A workplace culture where our people feel valued, respected and empowered- Work in flexible ways that meet work/life commitments and support wellbeing- Be part of a purpose led organisation that gives back to the WA community- An environment that values ongoing career development- Free Roadside Assistance and discounts on RAC products and services including Holiday Parks and Resorts, Security, Finance, Auto Services and Insurance- Opportunities for community engagement and corporate volunteering

Applications Close COB Wednesday 3rd September 2025

BetterJourneysRAC
- #LI-LH1

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