Integration Analyst

16 hours ago

West Perth, Australia Royal Automobile Club of WA Full time

With over 1.3 million members RAC is one of WA’s most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be “The driving force for a better WA.”

As an Integration Analyst, you’ll play a pivotal role in delivering operational improvements within RAC Insurance Claims Services. You will translate strategy into action, drive small-scale projects and initiatives from concept to embedded practice, and enable seamless integration across people, processes and systems.

What you’ll do
Working within our Claims Delivery team, you will:
- Coordinate the execution of operational improvements, projects and initiatives across Claims Services.- Facilitate working groups to validate delivery approaches, gain stakeholder endorsement, and support transition-to-operations activities.-
- Partner with stakeholders across all levels - from executives to frontline specialists - to embed solutions effectively.- Assess business and people impacts, recommend mitigation strategies, and guide leaders through operational transitions.- Support updates to regulatory and compliance requirements, ensuring smooth operational adoption.- Collaborate on the review and refinement of policies, frameworks and processes to drive continuous improvement.- Contribute to delivery assurance, reporting, and performance tracking.

What you’ll bring- Proven experience in delivering or integrating operational or project-driven change.- Exceptional communication, facilitation, and influencing skills with the ability to navigate ambiguity and shifting priorities.- Experience working in dynamic and fast-paced environments.- Strong analytical and problem-solving skills, with a collaborative mindset.- Experience in Insurance or Financial Services (desirable)- Accreditation or demonstrated capability in Project Management, Business Analysis or Organisational Change (highly desirable).

What can we offer you- A workplace culture where our people feel valued, respected and empowered- Work in flexible ways that meet work/life commitments and support wellbeing- Be part of a purpose led organisation that gives back to the WA community- An environment that values ongoing career development- Free Roadside Assistance and discounts on RAC products and services including Holiday Parks and Resorts, Security, Finance, Auto Services and Insurance- Opportunities for community engagement and corporate volunteering

Applications Close COB Wednesday 3rd September 2025

BetterJourneysRAC
- #LI-LH1

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