Operations Administrator

6 days ago

Gold Coast, Australia BGIS Full time

**BGIS - a global leader in real estate, supporting professional development opportunities and excellent company benefits with an exceptional employee recognition program is** currently experiencing strong company growth and have an opening for Operations Administrator to join our existing team.
- Permanent Full-Time Work | Stable Income
- Career Progression | Excellent Location
- Key Client | Supportive Team | Professional Development

**The Role**

The** Operations Administrator** will liaise with the service team and Site Management to support tasks such as Reactive Allocation, Tracking, Reporting and Escalating; timesheet review and reporting and service P.O management.
- Complete the maintenance co-ordination/allocation of tasks such as Planned Maintenance and Reactive Maintenance across multiple services and contracts ensuring the successful and complete lifecycle of tasks within the CMMS systems
- Ensure the quality of the data and records pertaining to assets and maintenance, keeping records updated
- Operate the internal helpdesk line, answering calls from engineers and client service desk and updating tasks as required
- Closing out work orders, enter close off number & perform necessary checks to move PO to Approved by Team leader status
- Liaising with technicians day-to-day to ensure SLA performance is to KPI
- Ad-hoc administrative duties

**Skills and Experience**
- General knowledge of maintenance activities
- High level of computer skills, specifically within Microsoft Excel and ability to learn new programs
- High-level written and verbal communication skills
- Desirable - Training in an OH&S, QA and environmental-related discipline

**Culture**

At BGIS, we create safe environments where our people can do their best work. Our team comprises of individuals from many different cultures and nationalities, with a multitude of valued personal and professional backgrounds. We welcome diverse perspectives and are always on the lookout for people who can bring new ways of thinking to our teams.

**About BGIS**

BGIS has over 7000+ employees globally, we are a leader in the provision of facility management, project delivery, energy and sustainability, asset management, workplace advisory, real estate and technical services. We are focused on delivering innovative service solutions for our clients across various sectors, such as Commercial Business, Defence, Healthcare, Government, Higher Education and Utilities.

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