Lead Rosters Governance

**Overview**:
**Work Type**:Ongoing - Full-time

**Salary**: Salary not specified

**Grade**:Grade in advertisement

**Occupation**:Planning

**Location**:Melbourne - CBD and Inner Metro suburbs

**Reference**:AV/1861045-A
- At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. This is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you will join a team dedicated to bringing our vision to be a world leading ambulance service to life.
- We are seeking a **Lead Rosters Governance** role to provide strategic governance and effective management and maintenance of the AV Rostering system for our Operational Logistics Department.
- This is a Full Time, Permanent position. While WFH/Hybrid options are available, it is essential that the successful applicant maintains a presence at Burwood in line with our hybrid working model.

**About the role**
- Reporting to the Senior Manager Operational Resourcing, responsibilities of this position include, but not limited to:

- Manage and maintain backend system configuration, including codes, shift tags, leave codes, certifications, crewing IDs, and other critical system elements, ensuring alignment with approved business cases and budgets
- Conduct periodic audits and review of the rostering system to verify the adherence to the standards and identify areas for improvement
- Develop standard processes (including requesting, sharing, defining, producing and using data) to ensure clear and controlled engagement with internal customers for data analysis and reporting
- Lead the development, governance, monitoring and awareness of policies and procedures for the management of rostering system changes with the Rosters Senior Lead and key stakeholders
- Ensure compliance with established naming conventions and business rules to uphold system consistency, integrity and usability

**About you**
- be considered for this position you will possess a post graduate degree or relevant industry certification (or progress toward) with high level relevant experience, or an equivalent combination of training and sound experience. Other requirements include:

- Demonstrated experience in system governance, configuration management, or similar equivalent
- Knowledge and experience of UKG Workforce Manage Pro system, with experience in backend configurations
- Proven ability to develop and implement processes, guidelines, and training programs
- Leadership skills to ensure objectives are achieved, through managing, developing and guiding others to achieve objectives, including the ability to identify continuous improvement opportunities

**Working at Ambulance Victoria**
- As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking.
- We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community. If you are ready to be an integral part in bringing our values of **Care, Accountability, Respect**and** Excellence**to life at AV, we want to hear from you

**Important information**
- Successful applicants will need to be willing to complete pre-employment screening including references, misconduct and Police Checks.
- This position is classified **AV5**under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2021

**How to apply**
- Cover letter outlining your experience and interest in the position
- Current resume
- A separate document addressing the following:

- Your experience in governing data in UKG
- What tools or frameworks have you used in the past to assess compliance in relation to data in rostering systems?**
- Applications close Monday 22 September 2025 at 11.59pm

Posted
- 9 September 2025