Front Office Agent The Star Grand

7 days ago

Sydney, Australia The Star Entertainment Group Full time

**About Us**

The Star Entertainment Group’s vision is to be Australia’s leading integrated resort company. Attracting 18 million guests each year, The Star Entertainment Group’s properties across Sydney, Brisbane and the Gold Coast are world-class tourist destinations that offer visitors a diverse selection of award-winning restaurants, bars, cafes, accommodation, and entertainment options.

**About the role**

**We are currently looking for full time available to do night shifts across Monday - Sunday or 4 days a week to work on a part time basis**
- Provide an efficient and timely check-in and check-out
- Assist with guest bookings and enquiries.
- Accurate process of payments (e.g. upfront room payment, mini bar & In Room Dining cost).
- Receiving and recording reservation requests.
- Resolving customer service queries with diplomacy and tact.

**About You**

The successful applicant will have:

- Previous guest service working experience
- Strong passion to build a career in hospitality.
- Administration, problem-solving skills and attention to detail highly regarded.
- Previous experiences with Opera
- Bilingual/Multilingual is advantageous

**Our Benefits**
- FREE buffet meal at our back of house staff dining room
- 30% Discounts across award-winning restaurants
- Discounts on accommodation in our luxury hotels
- Paid Parental leave from Day 1, Secondary Carer’s leave also on offer
- Mental Health and Wellbeing services
- Diversity & Inclusion areas of focus include Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
- Lifestyle discounts including gym memberships and laundry services
- Discounted staff parking every day including weekends and late nights
- Paid training, ongoing career development opportunities

The Star is a Founding Partner and Major Corporate Partner of Women in Gaming and Hospitality (WGHA) and has been recently awarded GOLD status in the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.

  • Assistant Front Office Manager | The Star Grand

    4 weeks ago

    Sydney, Australia The Star Ent Group Full time

    Assistant Front Office Manager | The Star Grand Apply now Job no: 533887 Work type: Permanent Full Time Location: Sydney Categories: Hotels, Leadership For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia/'s...

  • Assistant Front Office Manager | The Star Grand

    6 days ago

    Council of the City of Sydney, Australia The Star Ent Group Full time

    Assistant Front Office Manager | The Star Grand For three decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. The Darling, and state-of-the-art venues including The Star Event Centre and The...

  • Assistant Front Office Manager

    2 weeks ago

    Sydney, Australia The Star Entertainment Group Full time

    For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and...

  • Assistant Front Office Manager

    2 days ago

    Sydney, Australia The Star Entertainment Group Full time

    There has never been a better time to join The Star Sydney team within our Hotel Department! The Star Sydney have an amazing opportunity for an experienced leader to join our team as an **Assistant Front Office Manager** at The Star Grand Hotel. In this role, you will manage and support our Front Office team while overseeing the daily operations to ensure a...

  • Front Office Supervisor

    1 week ago

    Sydney, Australia The Star Entertainment Group Full time

    For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and...

  • Front Office Agent The Star Grand

    2 weeks ago

    Sydney, Australia The Star Entertainment Group Full time

    **About Us** The Star Entertainment Group’s vision is to be Australia’s leading integrated resort company. Attracting 18 million guests each year, The Star Entertainment Group’s properties across Sydney, Brisbane and the Gold Coast are world-class tourist destinations that offer visitors a diverse selection of award-winning restaurants, bars, cafes,...

  • Front Office Agent | The Darling

    3 weeks ago

    Sydney, Australia The Star Ent Group Full time

    Overview Apply now Job no: 533893 Work type: Permanent Full Time Location: Sydney Categories: Hotels For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia/'s premier entertainment hub. The Darling, and...

  • Assistant Front Office Manager The Star Grand

    3 days ago

    Sydney, Australia The Star Entertainment Group Full time

    **About Us** The Star Entertainment Group’s vision is to be Australia’s leading integrated resort company. Attracting 18 million guests each year, The Star Entertainment Group’s properties across Sydney, Brisbane and the Gold Coast are world-class tourist destinations that offer visitors a diverse selection of award-winning restaurants, bars, cafes,...

  • Front Office Supervisor

    4 weeks ago

    Sydney, Australia The Star Ent Group Full time

    Overview Apply now. Job no: 533992. Work type: Permanent Full Time. Location: Sydney. Categories: Hotels, Leadership. For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia/'s premier entertainment hub. The...

  • Front Office Agent

    7 days ago

    Sydney, Australia The Star Entertainment Group Full time

    For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. Our Forbes 5-star hotel, The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted...