Technical Lead

Posted Date: 27 Aug 2024- Location: Tomago, NSW, AU**At WesTrac, we’re made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you’ve always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we’re Made for More.**

**About the role**

WesTrac has an exciting opportunity for an experienced and motivated Technical Lead to join our New Machines Team at our Tomago Branch. This workshop has a team of over 100 employees and operates around the clock, building large-scale surface mining and construction equipment. New

Machines is a dynamic, solutions-focused, and forward-thinking team who are passionate about delivering high-quality CAT machines to our large-scale customer base across the mining and construction industries.

This position will see you providing high quality information and guidance on technical issues to both internal and external stakeholders.

Reporting to the Project Manager - New Machines, you will provide support to the Project Team with tasks relating to technical aspects of Project Management. This includes identifying and executing improvement opportunities regarding task sequencing, supporting machine quality through BOM accuracy and work scope gaps and impacts on the project timeline as technical challenges arise.

This role is a pivotal touch point between the technicians working on the workshop floor and the Project Coordinators, ensuring that solutions contribute to an efficient build in accordance with business standards.

**Key Responsibilities**
- Review and investigate technical product issues and provide recommendations for timely solutions, liaising with appropriate WesTrac and CAT representatives.
- Review root cause analysis (RCA) documents on machine builds and report through stakeholders as required, to ensure continuous improvement of product information.
- Attend project handovers, kick off and close out meetings to identify scope gaps and provide technical support in the acceptance and execution of projects.
- Undertake project audits against standard specifications and work scope to validate project progress Provide reported recommendations to change customer maintenance and/or operational practices.
- Promote continuous improvement and the utilisation of Caterpillar Production System (CPS) within the operational team.

**Skills & Experience**
- Mechanical Trade qualification with proven post trade experience.
- Certificate IV or higher in Project Management (Desirable).
- Previous experience in rebuild or new machine builds in the heavy industry.
- Collaborative approach to problem solving.
- Highly developed attention to detail.
- Well-developed planning and organisational skills to coordinate team, work activities and project outcomes simultaneously.
- Advanced communication skills including the ability to effectively engage and manage stakeholders and deliver presentations.
- The ability to effectively resolve issues and identify continuous improvement initiatives.
- Proficiency in the MS Office Suite, and SAP experience is desirable but not essential.

**Why Join WesTrac?**

As one of the World's leading Caterpillar dealers, WesTrac services a broad range of customers across NSW, ACT & WA. Our ongoing success is attributed to the individuals that make up our teams, which is why we offer a competitive benefits package and pride ourselves on our Safe, Engaged, and Customer Focused Culture. As a WesTrac team member, you will receive:

- Job security and serious potential for career advancement
- Competitive remuneration
- Fitness Passport for the whole family
- Annual Remuneration and performance review
- Discounted CAT Hand Tools
- Income protection with 24/7 coverage
- 12 weeks paid parental leave.
- Online Learning Library to support your continued development
- program - work alongside your mates and receive up to $3000
- Novated leasing options
- Purchased Leave program
- Opportunities for growth and development
- Employee Wellness Program
- Discounted private health insurance
- On-boarding and welcome day at our head office in Newcastle

***

If you believe you have the skills and experience to succeed in this role, please submit your cover letter and resume for consideration via the link. For further information regarding this role, please contact our Recruitment Team on 1300 797 028 and quote job number 2754.

**Successful applicants will be required to complete a satisfactory National Criminal History Check as part of the recruitment process.**

At WesTrac, our primary focus is our people. As we look to the