Area Manager

Location: Geelong, Western Region | Ballarat

Job type: Full time

Organisation: Department of Justice and Community Safety

**Salary**: $103,920 - $125,735

Occupation: Regulatory Governance and Compliance

Reference: VG/DJ5494S

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of young people and recognises that young peoples’ rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers

We’re proud of the important work we do across Victoria. Want to be part of it?
- **Lead and maintain a high performing area-based team that helps create a fair marketplace for businesses as well as consumers.**:

- **Based in either Geelong or Ballarat**:

- **Ongoing opportunity to join the Victorian Public Service.**:

- **VPS Grade 5 : $103,920 - $125,735 plus superannuation.**

The Department of Justice and Community Safety (the department) is seeking an Area Manager (West), Consumer Affairs Victoria to provide critical role within Corrections and Justice Services.

**About the business unit**

The Department of Justice and Community Safety (the department) strives for a justice and community safety system that works together to build a safter, fairer and stronger Victoria. Within the department, Corrections and Justice Services (CJS) is one of the many divisions and forms a key element to achieve these outcomes. CJS comprises of four Areas and corresponding regions: North Area - Hume and Loddon Mallee and regions, North West Metropolitan Area, South Area - Gippsland and South East Metropolitan regions, West Area - Barwon South West and Grampians regions.

CJS is responsible for delivering frontline operations across the state of Victoria, which includes engaging local communities to deliver responsive and inclusive justice and regulation services. A portion of CJS assists Consumer Affairs Victoria (CAV) to deliver services through the provision of: enforcement and compliance with consumer laws through inspections and online monitoring; residential advice and education to consumers, tenants, businesses and landlords on their rights, responsibilities and changes to the law (including residential tenancy inspections); frontline dispute resolution between consumers and traders, and tenants and landlords; and business and consumer education.

**About the role**

The Area Manager, Consumer Affairs (based in either Geelong or Ballarat) is required to manage a team of staff to ensure the delivery of CAV services within the Area in accordance with the service delivery arrangements between CAV and CJS.

Reporting to the areas General Manager, Community Services, as the Area Manager, Consumer Affairs some of your duties will include:

- Manage a team of staff by providing direction, motivation and monitoring of their performance to ensure alignment with strategic priorities.
- Be prepared to be appointed as an Inspector under the Australian Consumer Law & Fair Trading Act and be delegated as an Inspector under the Residential Tenancies Act.
- Manage the delivery of CAV services within the Area in consultation with the General Manager, Community Services, to ensure achievement of CAV and regional strategic priorities.

To learn more about this role before applying, please read the attached position description.

**About you**

Tertiary qualifications in Law, Business, Commerce, or other related fields will be an advantage.

**How to apply**

**_ FOR INTERNAL VPS EMPLOYEES:_**

**IMPORTANT INFORMATION**:
The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees consistent with the department's obligations under the Occupational Health and Safety Act 2004 (Vic). Therefore, there is a requirement that all DJCS employees be fully vaccinated against COVID-19 in order to undertake duties outside of their homes.

Prior to commencement of employment with the department you will need to provide evidence that you are vaccinated against COVID-19.

Upon commencement of employment with the department you will be required to provide evidence that you have an up-to-date vaccination status within the timelines specified by the department into the DJCS Service Portal. This includes evidence of all doses of a COVID-19 vaccine required b