Receptionist

Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.
Do you want to work for a leading national not-for-profit organisation providing dedicated human and social services to a diverse Australia?
With community at the heart of everything we do, our purpose is to create a world in which everyone has access to equal opportunities.
- Based in Liverpool
- Full Time - 5 days per week
- Maternity Leave Contract until 1st March 2026

Do you want to work for a leading national not-for-profit organisation providing dedicated human and social services to a diverse Australia?
With community at the heart of everything we do, our purpose is to create a world in which everyone has access to equal opportunities.
About You
The Receptionist will use their excellent customer service skills to be the first point of contact for clients, customers and visitors, and provide administrative support to the Office Manager and Administration Team.
Key Responsibilities
- Provide a high level of customer service assistance by liaising with SSI staff, clients and external stakeholders on a daily basis
- Assist with meeting and training room bookings and set up for events and functions
- Provide administration support with back of house duties including preparing and copying documents, ordering stationary, catering, covering FDO’s and annual leave.
- Meeting Rooms set up and clean up
- Undertake document’s and records management to comply with regulatory requirements
- Assisting with Office Inductions and WHS Inspections.

Essential Criteria
- Minimum 2 years’ experience in Administration and Office support
- Well developed MS Office skills (intermediate level required)
- Excellent customer service & interpersonal skills
- Well-developed analytical and organisational skills
- The ability to maintain confidentiality of client and SSI records Demonstrated ability to ensure cultural consideration of the needs of people and families from CALD communities in service access and delivery.
- Willingness to work flexible hours and in a range of locations across a local area when required
- Demonstrated ability to ensure cultural consideration of the needs of people and families from CALD communities in service access and delivery.
- Willingness to work flexible hours and in a range of locations across a local area when required

About Us
Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.
About our Benefits
- Salary packaging options to receive up to $15,900 of your salary tax-free, meaning more take-home pay
- Industry leading flexible working arrangement, including 9-day fortnight;
- Access to in-house training and learning opportunities for professional development and growth.
- Access to our inhouse wellbeing programs
- Working alongside professional and dedicated team members all wanting to make a difference in our communities

About our Recruitment Process
SSI Group is strongly committed to actively safeguarding children and young people and providing a safe environment for them to thrive. We ensure children and young people’s safety, and wellbeing is embedded in the everyday thinking and practice of everyone at SSI, whether they interact directly or indirectly with children and young people. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.
Our Commitment to Diversity
To Apply
Applications close Friday, 23th May 2025
A recruitment pool may be created for permanent and temporary opportunities of the same role or role type that may become available in the future.