Restaurant Supervisor

1 day ago

Richmond, Australia Ostēr Full time

Ostēr

Your role will include but won't be limited to:

- Coaching and training staff for the required roles,
- Supervise preparation of the rooms prior to restaurant opening or service start,
- Manage and optimize team performance during service,
- Ensure cleanliness and tidiness of the dining area,
- Ensure food and drinks are delivered to customer on time following set standards,
- Communicate with kitchen staff to ensure fluidity of customer experience,
- Make sure the restaurant complies with regulations (hygiene, liquor, safety...),
- Ensure closing of the restaurant is made in a clean and orderly manner,
- Monitor and report to management team regarding successes and misachievements on a weekly basis.
- At least 3 years experience in a similar position in the hospitality and customer service industry,
- A truly customer focused attitude and desire to provide our clientele with the best experience possible,
- Experience managing a team of waiters and F&B attendants in a fast-paced environment,
- Knowledge and experience with food health and liquor safety management,
- Function or high-end service experience will be viewed favourably,
- Experience with, or a desire to, coach and develop others,
- Great work ethic and ability to work positively in a team environment. What we offer:

- Be surrounded by professionals and innovative people in the hospitality industry, - Fast growing business with a young and dynamic team.

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