Technical Manager

About Us:
Gallagher Bassett is the world’s premier provider of risk and claims management services. We believe that - with proper management - a world of risk becomes a world of possibilities. It becomes a world where businesses and organizations are freed to do what they do best. To build. To serve. To move forward. Knowing the responsibilities of today and their people are being cared for.

So wherever opportunity and need come next in this world, Gallagher Bassett is there. From Walla Walla, Washington to Wallaroo, South Australia. More than 5,000 of the most dedicated professionals backed by the industry’s most powerful technology. Each with a single and powerful purpose: To GUIDE those suffering a loss to the best outcomes for their health and financial wellbeing. To GUARD our clients’ assets as the trusted stewards of their risk and claims management programs. To GO BEYOND expectations in the continuous pursuit of a better way.

**Responsibilities**:
**About the role**

Our team currently has opportunities available for Technical Managers or trainee technical managers to join our Workers Compensation team in an environment that will allow you to learn and be supported to grow and develop. If you’re considering a move into a technical manager role, this is a fantastic opportunity for you to be fully supported through a structured learning program.

**Your responsibilities will include**:

- Supporting and coaching team members - such as Case Managers and Senior Case Managers - to make quality decisions on claims
- Guiding, advising and assisting customers who require specialist technical assistance
- Interacting and providing instructions to Legal Panel Firms within the required timeframes on all pre-litigated and litigated matters
- Providing stakeholders with updates in relation to litigated matters
- Undertaking assessments of entitlements Strategizing with Case Managers through case conferences
- Undertaking pre-conciliation checks, assisting with strategy considerations and attending conciliation conferences as required
- Mentoring and coaching other members of your team

Qualifications:
**We’re interested in hearing from people who possess**:

- Fantastic customer service skills Exceptional communication and interpersonal skills Experience in client service role
- Coaching, mentoring, and leadership skills
- Bachelor of Law Degree and/or Industry Related Qualifications will be ideal, but not essential to your success

**What we can offer you**:

- Attractive remuneration packaging & flexible work arrangements - including Work from Home and office
- Paid Parental Leave
- Excellent working environment - friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities;
- Exciting career - as our Company grows, so do the opportunities for our people;
- Opportunities for ongoing education and development;
- Service recognition awards;
- and employee assistance program for yourself and immediate family members.

**To apply**

Be engaged with a high performing and agile team backed by a positive culture.

If this sounds like your future career, then we want to hear from you
** today**

Click on
**Apply** for this Job.
- To be considered for this opportunity you must have right to live and work in Australia when applying._
- Agency applicants will not be considered for this position._
- Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business._