
Donor Centre Manager
4 days ago
Unlock your leadership potential with Lifeblood
Permanent full time opportunity
Located at Mt Waverley Donor Centre, VIC
Discover life-giving possibilities
Lifeblood is more than just a job or a career, it’s an opportunity to be part of something that matters. As an organisation, our purpose is simple: life giving donations, for life changing outcomes. Together, we want to help you build a fulfilling career with Lifeblood.
About the role
Lifeblood is seeking a leader to join our Mt Waverley Donor Centre to shape and maintain a culture that ensures the best experience for every donor, every time. As a Donor Centre Manager, you'll motivate the team, achieving collection targets and meeting key performance indicators to secure Australia's blood supply. Your curiosity, adaptability, and commitment to fostering a positive team dynamic will be the driving force behind achieving common goals.
**A day in the role will see you**:
Manage the quality and safety of blood donation and blood products
Coach and develop the team to drive continuous improvement across key service performance indicators (KPIs)
Foster a safe environment where employees feel cared for, can communicate openly, share ideas and continue to learn
Effectively roster employees to meet donor attendance, skill mix and operational requirements.
Be a great change leader ensuring you explain the “why” and support change for your team
Engaging and building relationships with internal and external stakeholders
Work collaboratively with Marketing and Regional Partnerships to optimise donor panels.
**Sound interesting? Here’s what we’re looking for**:
Demonstrated experience managing large sized teams in a customer focussed environment.
Strong people leadership skills, using human-centric and empathetic management approaches and can work towards change management
Motivation to lead and inspire a team to reach shared goals and key performance indicators
Ability to foster and build internal and external stakeholder relationships
A passion for coaching people, developing skills within your team members and identifying talent
Positive nature, with the ability to empathise with donors and team members
Strong Excel knowledge, with the ability to dissect and interpret data to make informed decisions
Highly committed to safety and quality
Thrive in a diverse culture that cares for your wellbeing
We’re a diverse and inclusive bunch. We’re proud to foster an environment where all people can come together to achieve their very best. We place our employee's wellbeing at the forefront and express gratitude and care for one another. As part of the Lifeblood team, you’ll have access to:
A range of salary packaging benefits including the option to package up to $15,900 of your salary
Ability to purchase additional annual leave
Discounted private health cover with fantastic corporate benefit
Discounted access to 1,430+ gyms & pools all over Australia
Employee Assistance Program; Free, 24/7 and confidential health, safety and wellbeing support
Discounts and benefits with selected retail outlets, department stores, attractions, travel, cinemas, restaurants eyewear and more
Next steps
If you want to know more about our recruitment process or to check out our FAQ's, please click here.
-
Centre Service Officer
2 weeks ago
Mount Waverley, Australia Australian Red Cross Lifeblood Full timePermanent part-time opportunity - 48 hours per fortnight Varied shifts across a rotating roster - Monday to Sunday Located at Mt Waverley Donor Centre, VIC Discover life-giving possibilities Lifeblood is more than just a job or a career, it’s an opportunity to be part of something that matters. As an organisation, our purpose is simple: life giving...
-
Nursing Assistant
2 days ago
Mount Waverley, Victoria, Australia Australian Red Cross Lifeblood Full time $48,000 - $72,000 per yearPermanent Part-Time opportunity hours per fortnight Varied shifts across a rotating roster - Monday to Sunday Located at Mt Waverley Donor Centre, VictoriaSalary starting from $32.31 per hour + Penalties + Super + Salary Packaging and more Discover life-giving possibilitiesLifeblood is more than just a job or a career, it's an opportunity to be...
-
Nursing Assistant
2 weeks ago
Mount Waverley, Victoria, Australia Australian Red Cross Lifeblood Full time $67,200 per yearNursing Assistant - Mt WaverlyDate: 1 Sept 2025Search suburb or city: Mt Waverley, VIC, AU, 3149Company: Australian Red Cross LifebloodPermanent Part-Time opportunity hours per fortnightVaried shifts across a rotating roster - Monday to SundayLocated at Mt Waverley Donor Centre, VictoriaSalary starting from $32.31 per hour + Penalties + Super + Salary...
-
DS Registered Nurse
6 days ago
Mount Waverley, Victoria, Australia Australian Red Cross Lifeblood Full time $72,000 - $84,000 per yearPermanent Part-Time opportunity hours per fortnightVaried shifts across a rotating roster - Monday to Sunday Located at Mt Waverley Donor Centre, VictoriaSalary starting from $40.81 per hour + Penalties + Super + Salary Packaging and moreDiscover life-giving possibilities Lifeblood is more than just a job or a career, it's an opportunity to be part of...
-
Contact Centre Team Leader
2 weeks ago
Mount Waverley, Australia I-MED Full timeI-MED is pleased to be offering a new opportunity for a Contact Centre Team Leader to join the team in Mount Waverley, leading a dedicated team of Contact Centre Agents. Reporting to the Contact Centre Manager, your role will be based in a busy, yet supportive inbound contact centre where you will be responsible for the day-to-day operations of your team to...
-
Call Centre Operators
2 weeks ago
Mount Waverley, Australia Chandler Macleod Full time**Contact Call Centre** **Hourly Rate: $29.40 per hour plus Super** **Casual full time hours (9am - 5pm)** **Start date: ASAP** **Based in Mount Waverley, VIC - Full time in the office** **Outbound warm customer service and retention calls** **No sales** Furthermore this is a customer service role performing outbound call duties to support the...
-
Contact Centre Agent
1 week ago
Mount Waverley, Australia I-MED Full timeAbout I-MED I-MED Radiology is Australia's largest medical imaging network with more than 240 clinics located throughout Australia and with just over 4500 employees. Our Vision at I-MED Radiology is to be the most respected and trusted medical imaging specialists in the world. Our Vision is underpinned by our purpose - to save lives and reduce...
-
Data Centre Technicians
2 weeks ago
Mount Waverley, Australia Australia Wide Personnel Full timeRecession proof job - Flexible working days Working on site at a critical data centre facility, you will form part of a small team who are responsible for ensuring the smooth running of day-to-day operations. Your tasks will include daily checks of the plant and equipment pertaining to operating processes; management of on-site contractors; leading small...
-
Call Centre Operator
2 weeks ago
Mount Gravatt, Australia Mount Gravatt Community Centre Full timeMount Gravatt Community Centre has been serving our local community for 30 years and have grown over this time to now have over 30 employees. Imagine coming to work each day, loving what you do and seeing the real impact you are having in people's lives. We embrace and celebrate diversity amongst our team and value our staff's contribution. To ensure you...
-
Centre Manager
2 weeks ago
Mount Gambier, South Australia Uniting Church SA Full time $70,000 - $120,000 per yearThe Uniting Church in South Australia (UCASA) conducts extensive and diverse mission activities across the state, including a network of camp and conference centres under the brand of Uniting Venues SA (UVSA).The iconic Tarooki Campsite, located in the heart of Robe, South Australia, aims to provide exceptional Christian hospitality to church and school...