Byron Bay/ Administration Assistant

4 days ago

Byron Bay, Australia Global 360 Full time

Local Byron Bay Office
- Immediate Start - 12 Month Contract
- Discounts on technology, fashion, and leisure

**The Role**:
We are looking for individuals with drive and energy, motivated by putting our customers first. Our high performing team have a genuine desire to see others succeed. In this fast-paced environment, you will be well supported and given opportunities for advancement and growth. This isn’t your run of the mill admin role, we need innovators able to think outside the box, strong communicators that can listen, be accountable and have great time management skills. This is a fantastic chance to join a stable and secure company that values its people above all else

**We Offer**:

- An immediate start
- Local Byron Bay Office
- A respected organisation with stability and security
- Support and guidance from experienced managers
- A positive and rewarding team culture
- Future career progression where great work is recognised and rewarded
- Up to date technology
- Discounts on technology, fashion, and leisure

**Key Duties & Responsibilities**:

- Engage, coordinate & manage trades during the restoration process for buildings damaged by insurable events
- Receive and handle calls from a diverse customer base
- Create a memorable experience for our clients and their customers
- Assist customers and corporate clients with specific enquiries
- Provide a high level of personalised customer service
- Manage client relationships and correspondence
- Work varying programs and Client portals at any one time
- Complete submission of client reports and quotations
- Issue residential and commercial building contracts to customers, including processing and review of returned signed contracts

**Key Selection Criteria**:
Do you have proven examples of demonstrating drive and energy? Are you extremely motivated and can think outside the box? The following selection criteria is also important, but we are happy to teach and mentor you along the way.
- Previous administration experience
- Strong customer service skills
- Ability to work well under pressure
- Construction background highly regarded, however not essential
- Excellent written & verbal communication skills, including a professional phone manner
- Ability to develop strong relationships
- Excellent time management & organisational skills
- Strong attention to detail
- Highly computer literate including Microsoft Excel, PowerPoint & Outlook
- Can-do & positive attitude
- A willingness to learn & start from the ground up in a fast-moving organisation and team.

**_We are a company of integrity and diversity._

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