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Injury Management Advisor

2 weeks ago

Melbourne, Australia Gallagher Full time

About Us:
Gallagher Bassett is the world’s premier provider of risk and claims management services. We believe that - with proper management - a world of risk becomes a world of possibilities. It becomes a world where businesses and organizations are freed to do what they do best. To build. To serve. To move forward. Knowing the responsibilities of today and their people are being cared for.

So wherever opportunity and need come next in this world, Gallagher Bassett is there. From Walla Walla, Washington to Wallaroo, South Australia. More than 5,000 of the most dedicated professionals backed by the industry’s most powerful technology. Each with a single and powerful purpose: To GUIDE those suffering a loss to the best outcomes for their health and financial wellbeing. To GUARD our clients’ assets as the trusted stewards of their risk and claims management programs. To GO BEYOND expectations in the continuous pursuit of a better way.

**Responsibilities**:
Looking for a new opportunity or are you thinking of a career change? If you’re a Workers Compensation expert looking to step into injury management, or perhaps have a background in allied health, rehabilitation or personal injury and are wanting to explore a different career path where you can utilise your unique skills, at GB we’re offering some exciting opportunities to join our team as an Injury Management Advisor.

As an Injury Management Advisor, you will use your expertise in injury management to provide advice and assistance to claims staff to promote appropriate injury management for injured workers, which will in turn translate into durable Return to Work outcomes relating to Workers Compensation claims.

You will add value to Gallagher Bassett across the following:

- Implementing your Personal Injury expertise in the review of complex medical requests arising from Worker’s Compensation claims -Collaborating with Case Managers and Treating Health Providers to review and make recommendations for treatment plans for injured workers based on medical advice and evidence
- Liaising with Medical Advisors relating to specialised and niched requests for surgery and treatment to ensure Worksafe and industry guidelines are being adhered to as part of treatment requests
- Advising employers, employer consultants and other stakeholders with updates regarding injury management strategies
- Providing quality customer service to injured workers, employers, employer consultants & other stakeholders
- Providing Injury Management expertise and advice, as well as coaching and mentoring to claims managers
- Ensuring timely, educated and informed medical claims management decisions are made, with an objective to improve outcomes all parties involved.

Qualifications:
We’re interested in hearing from people who possess:

- Tertiary qualifications within the Allied Health or the Personal Injury industry and/or Work experience within the personal injury management or Workers Compensation industry
- Expertise in implementing relevant legislation as part of decision making within the insurance industry
- Attention to detail and critical thinking skills, and an aptitude for working in a fast-paced environment
- A passion for coaching and mentoring
- Excellent customer service, communication and interpersonal skills

If you live our values and demonstrate the people capabilities, we can offer you the following:

- Attractive remuneration packaging & flexible work arrangements - including WFH
- Paid Parental Leave
- Excellent Working Environment - friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities;
- Exciting career - as our Company grows, so do the opportunities for our people;
- Opportunities for ongoing education and development;
- Service and performance recognition awards; and employee assistance program for yourself and immediate family members