Administration Officer

**About us**

At Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities and confront injustice.

Our services are in the areas of aged care and disability, community services, and chaplaincy and we get involved in social justice and advocacy issues that impact the people we serve. We commit to respecting children and take action to keep them safe.

As an organisation we celebrate our diversity and welcome all people regardless of lifestyle choices, ethnicity, faith, sexual orientation and gender identity.

We are **bold, imaginative, respectful** and **compassionate**.

**About the opportunity**

Uniting is seeking experienced Administration Officer to work at Uniting Kingscliff on a casual basis. The potential extension will be reviewed prior the end of the contract. Our Administration Officer is core to the Uniting team, and live and breathe Inspired Care.

This role is central to the delivery of our person-centered approach, and is the face of Uniting that goes beyond basic assistance with inquiries and office tasks, to work collaboratively with management team to support clients and their families to achieve their goals.

**Key responsibilities may include**:

- Communicate well with clients with varied needs and backgrounds.
- Creating and maintaining rosters for current staff
- Perform various administration tasks such as capturing enquiries, preparation of rosters, purchasing and client bookings.
- Engage and build community connections, prompting the services of Uniting
- Facilitate quality, timely and effective communication maintaining privacy and confidentiality of each client
- Promote the rights and privacy of our clients, in accordance with relevant policy and legislation
- Work for the continuous improvement of our service to ensure it’s the best it can be, in line with Aged Care Accreditation Standards

**Qualifications / Requirements**
- Certificate 3 in Business Administration, Customer Service or equivalent qualification/experience
- Flu and Covid vaccination

**Skills & experience**
- **Previous extensive experience with Rostering** is essential to be successful in this role
- Previous experience in aged care
- High attention to detail and ability to problem solve, negotiate, mediate and resolve conflict
- Great organisation and time management skills
- Experience using client/data management systems

**Benefits & culture**

Uniting is proud to be an EEO employer. Uniting supports an inclusive approach in the workplace. We celebrate our diversity and welcome staff regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. Aboriginal and Torres Strait Islander people are encouraged to apply.
- Ongoing training & development
- Career development opportunities
- Salary packaging

**For Further Information Contact**: Jenny Beisler on (02) 6674 7500.
- At Uniting we believe vaccination to be the best way to keep our employees and clients safe from COVID-19. We require all employees to be fully vaccinated against COVID-19 as a condition of employment._