Hardware Technician

We are leaders in the out-of-home entertainment industry and we’re expanding and growing every week. At iPlay Australia, we love creating new experiences for our customers.

iPlay Australia is a national leader in family entertainment centres, offering something for everyone. Whether you want to entertain the kids, book your next party, organize a school excursion, or even plan a creative date night - we’ve got you covered.

We are currently looking for a Hardware Technician to join our growing **iPlay** **Ed Square team**. This hands-on role is key to keeping our venues running smoothly. You will use your technical skills to support and maintain our systems, repair hardware, and provide essential IT support across our venue operations.

At iPlay, we value integrity and honesty above all else. We’re committed to giving our customers the best possible experience every time they visit. If you think you can help us deliver outstanding service, we want to hear from you

**About the Role**:
Your role will be a Game Technician, at our **Ed Square venue** to repair and maintain arcade machines. You’ll work closely with the Regional Manager or Venue Managers when support is needed.
We’re looking for someone who is dedicated, a quick learner, and focused on keeping machine downtime to an absolute minimum.

**Hours**:
Standard 40 hours per week, with occasional extra hours if required. We don’t expect you to exceed 45 hours per week.

**Responsibilities and tasks**:

- Ensuring the software and hardware program or machine on a daily basis
- Responds to any queries regarding the software and hardware problem and determine any requirements to provide the solutions
- Ensuring the sufficient usage of any equipment
- Assist with anything that is relevant to computer systems such as installing, testing, repairing, configuring and another required task
- Strong experience in an Electronic, Auto or audio-visual technician role, or in an electrical/electronic/technical field.
- Repairing white goods or computer hardware or experience repairing audio-visual equipment or associated technologies.
- Ability to review equipment, identify errors and provide solutions in a timely manner.
- Able to proactively carry out preventative maintenance
- Ability to work unsupervised
- Great communication and problem-solving skills
- Flexible availability for various shifts including weekends, Public and school holidays
- A current drivers’ license is a must

**Minimum Requirements**:

- 1+ years’ experience as a hardware technician or in a similar role
- Relevant Diploma or equivalent qualification
- Strong computer skills and willingness to learn new systems
- Excellent attention to detail and analytical ability
- Enthusiastic, positive attitude and able to achieve set targets
- National Police Check completed within the last 30 days

iPlay Australia (TZ George Street) is an equal opportunity employer and we highly value both gender and cultural diversity in our company.

Pay: $76,515.00 - $80,000.00 per year

Application Question(s):

- How many years' experience do you have as a Hardware Technician?
- Do you have a current Australian driver's license?
- Do you have a current Police Check (National Police Certificate) for employment?
- Are you willing to undergo a pre-employment medical check?
- Do you own or have regular access to a car?
- Are you available to work public holidays?
- Are you willing to relocate for this role?
- What's your expected annual base salary?
- What type of driver's license do you have? Will you drive around Frankston for work (reimbursed kms or company car provided)?
- How much notice are you required to give your current employer?
- What are your current rights to work in Australia?

Work Location: In person