IT Support Technician

2 days ago

Wetherill Park, Australia MATE Full time

At MATE, we are the everyday people, providing products and services consumers need, delivered with the value and service they deserve.

An exciting opportunity is available for an IT Support Technician to join our team based in Western Sydney.

IT Support Technician Responsibilities:
Part of this role will also include general logistics and office facilities maintenance.

IT Support Technician Role Specifics:

- Provide face-to-face/over-the-phone support;
- Desktop support, including Windows, Mac OS, hardware, and Microsoft Office Suite;
- Mobile support, including iOS and Android devices;
- Networking support, including routers, switches, and firewalls;
- Peripheral support, including docking stations and printers;
- Cloud Software Administration, including Office 365, Exchange Online, SharePoint and OneDrive;
- Server Administration including Windows Server, Domain Controller and Active Directory;
- Managing and maintaining backup software and other solutions;
- This is a full-time role but will occasionally require working on Saturdays.

IT Support Technician Requirements:

- Certificate IV or equivalent in IT;
- Ability to stay calm under pressure and a high attention to detail;
- Fluent in English;
- Present professionally with respect to clothing, personal hygiene and appearance;
- Work well independently and productively within a team environment;
- Work experience in an IT support environment is preferable;
- Understanding of Cybersecurity is preferable;
- Training is provided, and previous experience is not mandatory;
- Self-motivated, passionate to learn and a high desire to grow.

**Salary**: From $50,000.00 per year

Schedule:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- WETHERILL PARK, NSW 2164: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- IT: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: One location

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