Support Officer

3 days ago

North Parramatta, Australia NSW Health Full time

**Support Officer - HR Operations**

- Join a collaborative HR team at Cumberland Hospital

- Play a key role in maintaining accurate employee records

- Contribute to process improvements and knowledge sharing

**Manage and maintain personnel records while supporting HR operations to deliver efficient, high-quality services**

**Employment Type**: Temporary Part Time (up to 12 months)
**Position Classification**: Administration Officer Level 2
**Remuneration**: $33.59 - $34.70 per hour
**Hours Per Week**: 22
**Location**: Cumberland Hospital

**Where you'll be working**
You’ll be part of the HR Operations Unit at Cumberland Hospital, supporting Western Sydney Local Health District (WSLHD). Our team is committed to excellence, collaboration, and continuous improvement in HR services.

- Work in a supportive and inclusive environment

- Be part of a team that values accuracy and confidentiality

- Contribute to streamlined HR processes across WSLHD

- Access professional development and training opportunities

- Make a real impact on operational efficiency and employee experience

**What you'll be doing**
As a Support Officer, you’ll provide timely and efficient administrative support to HR Operations, ensuring accurate and secure management of personnel records.
- Maintain and update electronic personnel files with precision

- Scan and upload documentation to ensure compliance and accuracy

- Respond promptly to internal stakeholder enquiries and requests

- Assist with process improvements and knowledge sharing within the team

- Uphold privacy and confidentiality standards in all tasks

**Ready to bring your attention to detail and organisational skills to a dynamic HR team?**

**How to Apply**

- Proven ability to provide administrative support in the provision of a customer focussed service within a busy office environment.

- Strong customer service skills demonstrating a focused and responsive approach to managing enquires.

- Demonstrated understanding of the importance of efficient records management systems and providing an efficient filing service in a high volume office environment

- Suitable communication and interpersonal skills with ability to work effectively as part of a team

- Demonstrated ability to work in a high volume and demanding environment with proven capacity to meet deadlines

- Ability to undertake various administrative tasks and perform duties with attention to detail, confidentiality, discretion and flexibility

- Competent skills in computer use and relevant software programs eg. Microsoft Word, Excel and Outlook with the ability to adapt to internal software systems

Requisition ID: REQ620264
**Applications Close**: 20 November 2025

**Need more**information**?**

- Review the detailed Position Description for insights into role requirements and criteria.

- Explore the selection process, employment checks, outcomes and notifications.

_People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard._

_ _**Please note**:_ In accordance with NSW Health policy, priority will be given to Australian citizens and permanent residents. A person who is not an Australian citizen or permanent resident is only eligible for temporary employment for a period not longer than the duration of their current visa or the advertised position._

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