Specimen Reception Supervisor

**Role type**:Full time and fixed term for 2 years
**Faculty**:Medicine, Dentistry and Health Sciences
**Department**/ School: School**of Biomedical Sciences
**Salary**:UoM6 $98,870 - $107,023 p.a. plus 17% super
- Enhance public health services / Manage crucial specimen workflows / Drive team excellence
- Investing in you - benefits package including salary packaging, health and wellbeing programs, discounted services, and professional development opportunities.

**The University of Melbourne**
We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website.

**Your next career opportunity**

As the Specimen Reception Supervisor, you will manage the day-to-day operations of the Specimen Reception and Administration Team within the Microbiological Diagnostic Unit Public Health Laboratory. You will ensure efficient specimen workflows, support service development, and uphold compliance with key standards. This role offers you the chance to lead a dedicated team, contribute to public health outcomes, and develop your leadership skills in a supportive and collaborative environment.

**Your responsibilities will include**
- **Leading and Managing Team Operations**:Supervise daily activities, manage shifts, and ensure service coverage.
- **Enhancing Customer Service**:Act as the main contact for enquiries and liaise with stakeholders to support operations.
- **Providing an efficient Specimen Reception Services**:Manage data entry, invoicing, and Medicare claims, adhering to time management, procedures, and quality assurance for robust testing delivery.
- **Ensuring Compliance and Quality**:Maintain compliance with ISO standards and contribute to quality system improvements.
- **Training and Developing Staff**:Organise training and competency assessments to align with organisational needs.

**You may be a great fit if**

If you’re a hands-on leader who is a part of the team and provides support with day-to-day tasks. You will have a background in microbiology or biomedical science, with experience in laboratory settings, strong communication skills, and a proactive approach to team leadership and service delivery.

You may also
- Have a graduate qualification in microbiology, biomedical science, or related fields.
- Possess experience in laboratory settings and pre-analytical processing.
- Be proficient in Laboratory Information Management systems and Microsoft 365.
- Exhibit strong communication skills and a collaborative team spirit.
- Demonstrate knowledge of microbiological and quality standards.
- Experience leading staff in a lab setting

For further information please refer to the attached PD.

**What we offer you**
We offer the opportunity to be part of a vibrant community and enjoy a comprehensive range of benefits to support your success and sense of fulfillment, including:

- Supportive flexible work arrangements underpinned by our commitment to inclusion and well-being
- Progressive, considerate leave provisions to empower your work-life balance
- Salary packaging and access to a range of discounted services including Bupa health insurance
- Health and well-being services including a leading Employee Assistance Program

**Your new team - “THE MICROBIOLOGICAL DIAGNOSTIC UNIT PUBLIC HEALTH LABORATORY”**

The Microbiological Diagnostic Unit (MDU PHL) is a public health laboratory for the Department of Health, Victoria situated within the Department of Microbiology and Immunology at the University of Melbourne. The MDU has been established for over 100 years on External State Government funding.

**Be Yourself**
The University of Melbourne is an Equal Opportunity Employer and a child-safe organisation. We believe the diversity of our community enriches us all, and we are committed to creating an inclusive and fair workplace where everyone is valued, respected, and empowered to succeed. We welcome applicants from all backgrounds, identities, and experiences. Discover more about Diversity and Inclusion at UniMelb.

Find more information for applicants requiring reasonable adjustments.

**Aboriginal and Torres Strait Islander Applicants**
We aspire to be the University of choice for Indigenous Australians. Our Indigenous strategy, Murmuk Djerring outlines our investment and support for Aboriginal and Torres Strait Islander staff and students.

**Please note**: This role requires current valid work rights for Australia for the duration of appointment. Visa sponsorship is not available.

**Join Us and unlock your career potential**
- Resume
- Cover Letter outlining your interest and experience
- The responses against the Selection Criteria^ (only required to address points 2, 4 and 10 found in the Position Description)

For job-specific queries, refer to the contact details in the Position Description.

**Applications close**:29 October 2025 11:55 PM; Melbourne time zone.