Medical Receptionist

**Exciting Opportunity at Jones Street Surgery**

We are looking for someone with outstanding customer service skills, preferably with experience in a medical practice setting. Knowledge of Pracsoft is an advantage, but not necessary, as comprehensive training will be provided. The role requires excellent multitasking abilities and a calm demeanor.

**Responsibilities**
- Managing general medical reception and administrative tasks, including handling incoming calls, patient check-ins, and appointment confirmations.
- Providing empathetic and professional responses to patient inquiries.
- Coordinating communications with other healthcare providers.
- Overseeing billing and receipting for consultations.
- Building professional relationships with team members, patients, and medical staff.
- Adhering to organizational policies and procedures.
- Participating in a shared roster that may include occasional 10-hour shifts.

**Desired Attributes**
- Superior communication skills.
- A commitment to meeting patient needs with a professional and compassionate approach.
- A dedication to quality, showcasing meticulous attention to detail and a proactive attitude.
- Dependability and a strong sense of responsibility, capable of working efficiently without direct supervision.
- The ability to work both collaboratively and independently.
- Fluency in Cantonese, Mandarin, and/or Korean is a significant advantage.
- Must be eligible to work in Australia on a permanent basis.

Prior experience in healthcare is not required as we are committed to providing complete training.

**How to Apply**

If you are interested in a role that offers the opportunity to advance from part-time to full-time employment and thrive in a setting that values independence and initiative, please forward your resume to;

We are eager to welcome a new team member who shares our dedication to delivering exceptional patient care and contributing to the efficiency and effectiveness of our practice.

**Job Types**: Full-time, Part-time, Temp to perm

**Salary**: From $24.40 per hour

Expected hours: 25 - 40 per week

**Experience**:

- Medical admin: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person