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Community Respite Administration Assistant

2 weeks ago

Myrtle Bank, Australia Southern Cross Care (SA, NT & VIC) Inc Full time

**We have a fantastic opportunity available for a professional and versatile Administrator to join our vibrant Respite Teams at Myrtle Cottage in Myrtle Bank & Willow Fern Cottage in Mount Barker.**
- Be the difference. Enjoy great rewards and benefits
- Permanent Full Time position - 76 hours per fortnight
- Mon, Wed, Thurs at Myrtle Cottage in Myrtle Bank
- Tues & Fri at Willow Fern in Mt Barker
- Salary Packaging benefits up to $15,900 annually to maximise your take home pay
- Bupa Health Insurance and Goodlife Health Club discounts available

You will have the opportunity to be the difference whilst enjoying great rewards including salary packaging benefits, Bupa Health Insurance discounts, discounted gym memberships and much more.

**About the role**

The Community Respite Administration Assistant is responsible for supporting the Community Respite teams across a variety of day to day administration tasks while working in a dynamic and flexible environment. Key tasks include front of house and telephone reception, assisting with rostering, supporting the day to day administration of innovative program and project initiatives, and other general back of house administration.

The Community Respite Administration Assistant works in partnership with the Buddy Program Lead (EN) and the Respite Cottage Site Leads.

Key responsibilities of this role include but are not limited to:

- Greeting all visitors to the Respite cottages, answering telephone calls and assisting with Community Respite enquiries and/or directing enquiries accordingly
- Monitoring for new service referrals in CRM and managing the client wait list
- Undertaking regular client file auditing to ensure client documentation is current and
stored correctly
- Scanning, uploading & filing all client documentation to client Google Drive
- Creating initial assessment packs and other relevant admission paperwork for the Buddy Coordinator (EN) and/or Community Respite Clinical specialist
- Creating client profiles on Person Centred Software
- Coordinating on-going services and responding to service booking change requests in CIM and notifying the relevant staff
- Accurately receipting and processing all incoming monies, including cash, cheques and credit card payments

For further details regarding the scope of the role, please refer to the website or the attached position description.

**About you**

We are looking for people who will be the difference in the lives of our residents and clients.
- Experience in an allied health or medical practice that offered multi-disciplinary service opportunity
- Demonstrated initiative and ability to work with mínimal supervision, whilst taking ownership of workload.
- Exceptional administrative, organisational and time management skills with the ability to problem solve
- Excellent communication and interpersonal skills
- A basic knowledge of the requirements of the Aged Care Standards as are applicable to the role.
- Current Driver's Licence (Class car) - including willingness and ability to travel in-between two Respite sites
- Applicants with a Business administration or Customer Service qualification or equivalent at any level will be desirable

**About us**

Southern Cross Care is one of Australia’s leading charitable aged care and retirement living service providers. We value the diversity in our team, live and breathe our values and offer salary packaging benefits to maximise your take-home pay.

When you work for us, we value you as an individual, care for your well-being and develop your skills to help you build your career. We reward creativity and provide the stability and flexibility you need. When you work for us, you work better for life.

**Applications Close**:4pm on 28th October 2024