Front of House Manager

2 weeks ago

Melbourne, Australia Q Le BAKER Full time

Q Le BAKER

We are an artisan bakery located in the Prahran Market, seeking a committed and passionate FOH Manager to join our small team.
- We are a small dedicated and dynamic team
- We value work life balance
- Enjoy baked goods

Q Le BAKER is looking for a Front of House Manager
- Must have minimum 2 years experience in similar role
- Coffee and barista experience preferred
- Must enjoy customer service and working as part of a small team
- Have the ability to perform in a fast-paced environment
- Must be able to work weekends

About the position:

- Manage a team of front of house staff including rostering, training, meetings and general supervision
- Provide excellent customer service and excellent leadership to employees
- Enforce and monitor all health, safety, and sanitation standards
- Handle customer complaints according to provided guidelines
- Work closely with the Back of House Managers
- Responsible for quality assurance of products leaving the bakery
- Ordering of FOH supplies

About us:

- We are an artisan bakery specialising in sourdough bread and baked goods with a strong focus on great coffee
- We are a young and dynamic team
- We are a supportive and passionate team, led by owners and managers who value work life balance

Please submit your resume and Cover Letter below.

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