Administrative Officer

7 days ago

Brisbane, Australia Chandler Macleod Full time

**About the Company**:
As one of Australia’s largest and leading human resource and consultancy agencies, Chandler Macleod has a proven track record of Unleashing Potential in both people and companies.

We are currently seeking for a High Level Administrative Officer on behalf of our client who is an Australian-owned company which specialises in delivering high-quality transcripts to clients in areas such as finance and media, academic research, and legal and medical dictation. They are also certified resellers of specialist audio products and software (e.g. Olympus, Philips and Nuance products) used in the transcription industry.

**About the role**:

- Liaising directly with clients regarding their needs and then liaising internally with our team to ensure smooth delivery as per client expectations.
- Working with our proprietary workflow management platform to ensure our complex workflow is managed efficiently.
- Maintaining accurate customer and transaction records in Pacific’s systems and databases, (e.g. Zoho Customer Relationship Management database); Excel spreadsheets and other manual logs for record-keeping of actions, etc.

**About You**:
As an Administrative Officer you will:

- Have highly developed communication skills (oral and written) as effective communication is critical to every aspect of this role,
- Have maturity and a well-developed sense of responsibility commensurate with the key nature of the Coordinator role,
- Be a team player who understands that whilst the Admin Officer is a key role in the team, overall results are delivered by the team.
- Have well developed time management and pressure management skill as, at times, this role must deal with multiple demands under time pressure;
- Has the ability to appreciate overall corporate objectives for this team and then make sound decisions (often under time pressure as stated) that align with those objectives and, finally,
- Intimately understand that the future of any business lies in efficiently and professionally delivering client satisfaction.
- Demonstrable experience in roles requiring these attributes will be highly regarded.

**Benefits**:

- A competitive rate of pay to be negotiated based on your skills and experience;
- A positive work environment with supportive and friendly managers and co-workers;
- Flexibility in working arrangements in relation to days/hours; and
- Long-term opportunity to develop a wider role within the company commensurate with skills and interest.

We are interviewing immediately, so to be considered for this role APPLY NOW.

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