Assistant Customer Service Coordinator

10 hours ago


Nerang, Australia BallyCara Residential Aged Care Full time

**Introduction**: BallyCara is an established charitable organisation that offers a wellness-focused lifestyle for our clients to facilitate independent living, health, and happiness. At BallyCara, you will belong to a welcoming and inclusive community where your individual strengths and interests are embraced and are the key driver to everything that we create together. We will empower you with flexibility, autonomy and coaching to allow you to make a meaningful difference, whilst supporting you in your career and personal journey. We inspire healthy and happy living through our SONA® (Happiness) ethos and enhance our employee's wellness through the following employee benefits: - Emotional Wellness: Enhance your happiness. Accrue a wellness day off each year to take on your birthday, for your family, or just for you because you are worth it. - Physical Wellness: Improve your health and wellbeing with a fitness allowance for yoga, pilates, swimming, or gym plus access to an online fitness portal LIFT Fitness - Professional Wellness: Enhance your career with two days of paid study leave combined with yearly study assistance - Financial Wellness: access not-for-profit salary packaging up to $18,550, receive 17.5% annual leave loading, and up to $1,892 per annum in financial discounts from our Lifeworks EAP and wellbeing portal **Description**: **Skills and Experiences**: **To be successful you will need**: - Minimum Diploma level health related qualification - Knowledge of Aged Care funding for Home Care Packages - Recent experience in Home Care and advanced assessment skills - Excellent customer service and case management skills - The ability to create and maintain meaningful relationships with your client base - Proven leadership skills - Intermediate Computer skills in Microsoft Office - National Police Check or be willing to obtain one through BallyCara - Current First Aid and CPR Certificate - Open and unrestricted "C" class Australian Drivers License How to apply



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