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Document Specialist

3 weeks ago

Canberra, Australia Hudson Australia Full time

This pay rate is inclusive of mandatory 25% casual loading

Working within the Community Grants Hub (the Hub) division, who work in partnership with government and non-government organisations to embed the department's mission to improve the wellbeing of individuals and families in Australian communities. The Hub does this by administering community-based grants on behalf of the department and eight other government departments.
- Ideal Start date: ASAP
- Assignment anticipated duration is up to a period of 6 months + potential 6-month extension.
- Location: Canberra
- Working Arrangements: Flexibility in role once training is completed
- Hourly Rate: $55.30/Hour + Super (the rate includes casual loading)
- Work Hours: Regular business hours
- Onboarding Time: 2-4 Weeks
- Great opportunity for career progression and possible extensions/conversion
- Easy to fill timesheet and on-time weekly payment.

**About the Team**:
The Community Grants Hub (the Hub) works in partnership with government and non-government organisations to embed the department's mission to improve the wellbeing of individuals and families in Australian communities. The Hub does this by administering community-based grants on behalf of the department and eight other government departments.

**About the Role**:
As an APS 5 Document Specialist within the Digital Products and System Enhancements (DPSE) team, your primary responsibilities will include the design and development of online forms and digital documents. You will collaborate with business stakeholders to collect their requirements and translate them into technical specifications. Additionally, you will be required to undertake the testing and debugging of these digital solutions, as well as providing support to end-users.

You may have previous Experience in roles such as:

- APS Business Analyst
- APS Forms or Digital Content Developer
- APS Digital Transformation Officer
- APS Technical Writer
- APS Quality Assurance (QA) Officer
- APS Client or Service Support Officer

Training will be provided to assist new staff to perform their role.

**Duties for the position include**:

- communicating with influence and engaging professionally and positively with stakeholders to develop productive working relationships
- making decisions using good judgement, expertise, and knowledge in line with regulations and best practice
- engaging with internal and external stakeholders to ensure timely delivery of digital products to meet agreed timeframes
- identifying and escalating risks or issues impacting on service delivery or adoption
- contributing to continued business improvement processes with a digital focus.

**Key Requirements**:

- Excellent verbal and written communication and engagement skills
- Ability to work well in a team, including in a remote or virtual environment
- Ability to interpret and understand technical documentation
- Ability to explain complex information in a straightforward manner to internal and external staff and stakeholders
- Ability to manage and deliver competing priorities within tight timeframes
- Ability to prioritise workloads while maintaining a high level of accuracy and attention to detail
- Well-developed organisational skills
- A good understanding of the Grant Payment System (GPS) and the phases of the Grants lifecycle is favourable