Information Technology Manager

1 week ago

Melbourne, Australia Sharp & Carter Full time

Melbourne CBD based office - Hybrid working from home model.
- Established and successful, longstanding business in Victoria.
- Positive workplace culture.

**About the business**:
Our client is a longstanding Melbourne based business that was established in 1959. Their business model is unique in the way that it looks to provide a broad range of services to their client with technology network services, full service desk support and managed floor service to over 1,500 employees in seven buildings across the CBD.

**Position Purpose**
In this role you will be given the opportunity to drive technology operations and initiatives.

Reporting into and working closely with the Head of Technology, this role will advise and deliver technology services by leading an internal team of technical specialists and managing vendors for all managed services and project delivery.

The role has diversity across both IT infrastructure and solutions and the client service centre, liaising with a range of stakeholders and driving change throughout the business and to its clients.

**Core Accountabilities**
- Lead the technology team, generating new ideas and continuous process improvement
- Administration of project and operational costs
- Delivery of the cybersecurity roadmap and new technologies
- Build and maintain vendor relationships for service support including software, hardware and network-related vendors, consultants and partners.
- Provide input towards technical processes and requirements for all areas of the business and its affiliations
- Monitor and maintain a high level of customer service through escalations and Service Desk management
- Support the Head of Technology and the wider leadership team in the delivery of new initiatives, continuous improvement, governance, and process development

**Qualifications and Experience**
- Relevant tertiary qualifications
- Experience leading technology projects
- Strong technical background in enterprise server, cloud services (including Office 365), networking, and security infrastructure
- Strong problem-solving skills
- Demonstrated diverse leadership capability, ability to motivate and encourage in a positive manner
- Client service experience and understanding of customer behaviour
- Desirable
- Industry certifications (CCNA, VCP, MCSA, etc.)
- ITIL experience
- Project management certification such as PRINCE2

**Skills and Competencies**
- Sound technical competence in technology and service operations
- Demonstrates a high level of self-awareness
- Jointly manage vendors including change control and technical deliverables
- Demonstrates the ability to positively manage the internal IT Team
- Challenges the status-quo and strives to improve the internal culture of through facilitating knowledge sharing, innovation and cross functional teamwork.

  • Dean (Information Technology & Systems (ITS)

    3 weeks ago

    Melbourne, Victoria, Australia Victorian Institute of Technology (VIT) Full time

    Overview The Victorian Institute of Technology (VIT) is a dual sector education provider committed to providing students with the best possible educational opportunities and outcomes appropriate to their needs. VIT offers Business, English, Hospitality and Information Technology courses to domestic and international students, including Bachelor of...

  • Dean (Information Technology & Systems (ITS)

    3 weeks ago

    Melbourne, Victoria, Australia Victorian Institute of Technology (VIT) Full time

    OverviewThe Victorian Institute of Technology (VIT) is a dual sector education provider committed to providing students with the best possible educational opportunities and outcomes appropriate to their needs. VIT offers Business, English, Hospitality and Information Technology courses to domestic and international students, including Bachelor of Information...

  • Dean (Information Technology & Systems (ITS))

    4 weeks ago

    Melbourne, Victoria, Australia Victorian Institute of Technology (VIT) Full time

    Join to apply for the Dean (Information Technology & Systems (ITS)) role at Victorian Institute of Technology (VIT)2 days ago Be among the first 25 applicantsJoin to apply for the Dean (Information Technology & Systems (ITS)) role at Victorian Institute of Technology (VIT)The Victorian Institute of Technology (VIT) is a dual sector education provider...

  • Manager, Information and Data

    23 hours ago

    Melbourne, Australia Swinburne University of Technology Full time

    Swinburne University of Technology is seeking a dedicated Manager, Information and Data to drive best-practice information management and ensure compliance with legislative requirements across the university. Reporting to the Associate Director, Data Governance, you will play a key role in guiding the university’s transition to a digital records...

  • Senior Networking and Infrastructure Engineer

    4 weeks ago

    Melbourne, Victoria, Australia Intellect Information Technology Full time

    Senior Networking and Infrastructure EngineerWe are an Australian based managed service provider established in 2003, located in Melbourne CBD. We pride ourselves in putting customers and relationships first. We strive to understand customers' needs and help their business find their competitive edge using leading technologies.What we doWe combine...

  • Senior Networking and Infrastructure Engineer

    4 weeks ago

    Melbourne, Victoria, Australia Intellect Information Technology Full time

    Senior Networking and Infrastructure Engineer We are an Australian based managed service provider established in 2003, located in Melbourne CBD. We pride ourselves in putting customers and relationships first. We strive to understand customers' needs and help their business find their competitive edge using leading technologies. What we do We...

  • Head of Information Technology

    22 hours ago

    Melbourne, Australia Bionics Institute Full time

    **About us**: The Bionics Institute is an internationally recognised, independent medical research institute that solves medical challenges with technology. We lead the world in the research and development of innovative medical devices and therapies to improve human health. Our multidisciplinary team comprises world-class scientists, engineers and...

  • Information Technology

    2 weeks ago

    Melbourne, Victoria, Australia NEXTDC Limited Full time $120,000 - $250,000 per year

    Company DescriptionAt NEXTDC we are building the heart of Australia & Asia's high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the specific requirements of local, international hyperscale customers.NEXTDC is an exciting ASX 100-listed technology...

  • Information Technology Risk Advisor

    1 week ago

    Melbourne, Australia Vanguard Full time

    **About Vanguard** More than 45 years ago, John C. Bogle had a vision to start an investment company that did things differently. A company with no external shareholders. Where all the profits were invested back into the business and used to lower costs. Evidently, it was as bold as it was brilliant. To this day, Vanguard Group still has no external...

  • Senior Networking and Infrastructure Engineer

    1 week ago

    Melbourne, Victoria, Australia Intellect Information Technology Full time $80,000 - $120,000 per year

    Who we areWe are an Australian based managed service provider established in 2003, located in Melbourne CBD.We pride ourselves in putting customers and relationships first. We strive to understand customers' needs and help their business find their competitive edge using leading technologies.What we doWe combine traditional MSP service offering with world...