Account Coordinator

**THE ROLE**

The Account Coordinator is responsible for developing and nurturing relationships with key clients. They’ll have their finger on the pulse with all things social media and have experience working across the rest of digital marketing. They’ll understand the advertising and media landscape, be collaborative with all teams, clients, external agencies, partners and more. They love working with creative people, know how to keep clients happy, and how to build strong relationships.

**RESPONSIBILITIES**
- Taking briefings from clients, building responses with the creative team, managing content approvals
- Manage schedules and ensuring internal resources are allocated effectively to meet client needs
- Coordinating client WIP meetings and keeping projects running smoothly
- Building relationships with social media platforms, staying informed about updates, trends, and insights to keep the agency at the forefront of social innovation
- Working with talent, creators and influencers across identification, negotiation and delivery of content
- Seeking out new social media trends, platforms, and content techniques that align with client objectives, providing strategic recommendations for leveraging these opportunities.
- Nurture client relationships, ensuring their needs are met and expectations exceeded
- Taking ownership of projects and initiatives, and effectively managing tasks independently to drive success for both clients and the agency

**SKILLS**
- Gets youth culture
- Is on Tiktok trends before they happen
- Knows every social platform back to front
- Understands how to translate learnings and insights into brilliant strategies
- Confident briefing and providing feedback to editors, designers and creators to ensure content is on-brand and fit-for-channel
- Super organised
- Strong communicator
- Loves working with people from a wide range of backgrounds and interests
- Detail oriented, ensuring quality control of all internal and external work
- Takes on board feedback well, showing empathy at all times
- Listens to clients and understands their challenges and how we can help solve them
- Technical knowledge in paid activity

**PERFORMANCE MEASUREMENT**

**The performance of the Content Executive will be determined based on their ability to**:

- Consistently deliver social-first content on time and on budget
- Consistently deliver work with a zero error mentality
- Identify opps for their clients to latch onto new social media trends, platforms and content techniques
- Keep their clients happy and constantly coming back to Jack Nimble

**WHAT TO EXPECT**

**Profession + Leadership Training**/01**

Continuous learning is a huge part of our workplace culture. We offer in-house training sessions to upskill your qualifications.

**Mentoring + Support**/02**

The Account Coordinator will work directly with our Business Partners and Senior Leaders.

Through our in-house training and support, we also look beyond our company to aid our staff’s professional development, with access and encouragement to attend industry events, workshops and paid external courses.

**Career Pathways**/03**

We’re looking to develop our team to be the next leaders in our industry, and in our business. Excellent opportunities to become a trusted partner within the company.

We have a transparent direction for our business and clear pathways for all staff; supported by regular reviews, training courses and personal development plans.

**Sparro & Jack Nimble Culture**/04**

We value culture as a top priority. We know that we succeed by working collaboratively, drawing on our shared knowledge and growing together.

Culture isn’t just a set of behaviours, backgrounds, or interests - it’s a growth mindset, no ego, and having an openness to learn, challenge, be challenged, and share ideas.

We host regular social and sporting events, lunches and drinks. We love getting everyone together to celebrate our successes. We work hard and smart while providing flexible working hours for all team members. We offer remote workings, a pet friendly plant-filled office with casual working areas, and fully stocked fridge.