Food & Beverage Team Leader

2 weeks ago

Broadbeach, Australia Afterpay Full time

**Company Description**:
Be ready to elevate your skills and ability as a Food & Beverage Team Leader at Sofitel Gold Coast Broadbeach.

Situated in the vibrant heart of Broadbeach and just 200 meters from pristine, patrolled beaches, Sofitel Gold Coast Broadbeach offers a premier five-star experience. This luxurious hotel features 296 elegantly designed rooms and suites, each showcasing stunning views of either the Pacific Ocean or the Hinterland. Guests can enjoy a range of sophisticated dining options, state-of-the-art amenities, and versatile conference and event spaces.

In this role, you will surpass your own expectations as well as those of our guests. We will encourage you explore innovative ways to enhance every guest experience, as you continue to master your craft. When you help us to achieve pioneering heights in luxury hospitality, your own excellence will shine through.

**A Career that lets your passion shine**

**As Food & Beverage Team Leader** you will support the team with the smooth and efficient day to day operation of the outlets. Your role will include:

- Organize the daily operations of the Food & Beverage team
- Ensure 5-star service quality across all F&B areas including our Restaurant, Poolside, In-Room Dining, and Bars
- Lead by example, motivate, and coordinate the Food & Beverage team to exceed guest expectations
- Communicate feedback and key information to the Food & Beverage leadership team
- Maintain high levels of guest satisfaction by promptly addressing any concerns or special requests
- Lead by example and conduct team training to align with luxury brand and service standards
- Collaborate with the culinary team to support with menu implementation and delivery
- Monitor rosters and staffing schedules to meet operation requirements

**Qualifications**:
**What you will bring to the role**:

- Minimum 2 years’ experience in Food & Beverage, preferably within a luxury hotel environment
- Emotional intelligence and excellent communication skills
- Staff rostering and scheduling experience
- Excellent leadership and team working skills
- Ability to problem solve in a fast-paced environment, and resolve guest complaints
- Knowledge of health and safety regulations food handling best practices
- Understanding of food and beverage operations, inventory and ordering

**Additional Information**:
**Thrive in our Sofitel Gold Coast Broadbeach community**:

- Complimentary meal on shift available via Le Café
- Employee discounts on accommodation, dining, and lifestyle with Accor hotels
- Discounted parking
- Paid birthday leave
- Personalized reward & recognition program
- Part Time role averaging 3-5 days per week
- Supportive and positive team environment
- Leaders that encourage your development and success
- Be part of a luxury 5-star hotel offering 296 hotel rooms and suites
- Work in the heart of Broadbeach, with walking distance to beaches, restaurants and shops

**Let your Passion Shine**

Please note: Applicants must have full Australian working rights with the ability to work 25 - 37 hours per week.

Sofitel Gold Coast Broadbeach is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. Aboriginal and Torres Strait Islander persons are encouraged to apply.

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