Head of Pastoral Services

Full time rewarding leadership role within an organisation that cares
- Competitive remuneration with benefit of Not for Profit salary sacrifice
- Supportive team; great work culture; convenient location

Southern Cross Care Queensland are currently looking to appoint a Head of Pastoral Services, based at our Support Office, conveniently located in Upper Mt. Gravatt.

In this rewarding role of the Head of Pastoral Services you will be responsible for developing and executing pastoral service strategies and programs to support the vision, mission and values of the organisation. As a member of the People & Mission Team you will have an opportunity to provide operational and strategic advice, leadership, direction and service implementation to drive and support operational performance and effectiveness.

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**What can Southern Cross Care Queensland offer you?**
- **Competitive salary with the added benefit of Not-for-Profit salary sacrifice packaging to bring home more**:

- **Convenient Upper Mt Gravatt location - Free parking onsite**:

- **Opportunity to join a growing organisation with a great staff culture, ongoing individualised training, Employee Assistance Program for employees and their families and support programs**:

- **Supportive and friendly team of individuals working together to make a real difference not only for the people we care for, but also each other**

**What are the responsibilities?**

In this role as the Head of Pastoral Services you will lead the Pastoral Care team and ensure the development and delivery of a caring and nurturing program of care through:

- Maintaining the Catholic Identity and Ethics across SCCQ with celebration of key liturgical events and occasions.
- Promoting of the Catholic Health Australia (CHA) Code of Ethical Standards and ensuring that the Pastoral Care team understand how it is applied in key decision making.
- Providing leadership to ensure the delivery of best practice pastoral services throughout SCCQ.
- Developing and supporting a model of pastoral care in light of the Australian Aged Care Quality Standards and Meaningful Ageing Australia’s National Guidelines for Spiritual Care in Aged Care.
- Fostering multidisciplinary approach to enhance collaboration between pastoral and care services across the organisation.
- Promoting a spirituality of healing and wholeness to support staff, residents and their families and clients.
- Working collaboratively with the Priests-in-Residence to support delivery of the pastoral and sacramental program.
- Participation in the development and implementation of a strategic approach to volunteer recruitment and management.
- Forming strategic partnerships with external organisations to increase potential volunteer pools.

**What you will bring to the role?**
- You will hold a tertiary qualifications in pastoral services, mission integration, or similar relevant discipline with a post graduate qualification an advantage.
- Significant experience in a senior leadership role within mission & pastoral services.
- Demonstrated experience in organisational development and leading cultural change.
- Ability to think strategically.
- Highly developed communication and interpersonal skills.
- Effective negotiation and conflict management skills.

**Who is Southern Cross Care Queensland?**

Southern Cross Care Queensland (SCCQ) is a Catholic not-for-profit organisation established by the Knights of the Southern Cross, more than 40 years ago. They saw a need to provide compassionate care and inclusive service to some of the most vulnerable, the ageing population, in the community.

Since then, SCCQ has grown to employ over 1000 staff caring for and supporting more than 2000 people across 13 residential aged care homes, 5 retirement villages, 28 social houses, the National Disability and Insurance Scheme (NDIS) and home care services in metropolitan and rural Queensland.

We are passionate about growing communities where best lives are lived, and serving the needs of our residents and clients with compassion and care is, as always, at the heart of what we do.

At SCCQ, we are just as focused on creating a culture where every person matters. Our culture program Known & Loved is unique to Southern Cross Care Queensland, enabling staff to build genuine community connections with each other and those we serve.

**How can you apply?**

If you believe you have the qualifications and experience needed to fill this lead role and are ready to make a difference and help us grow communities where best lives are lived, then we'd love to hear from you.
- If you have any queries around Southern Cross Care QLD ‘s recruitment process or about the role please contact us at _

**_Our Mission_**:

- : Inspired by Catholic moral and social teachings which value and respect human life and the dignity of the individual, we will provide a quality of care and accommodation to meet the needs of all who place their trust in us._