Credit Officer

1 week ago

Bentleigh East, Australia Officeworks Full time

**Title**:Credit Officer**:

- Location: Bentleigh East, Victoria, AU**About us**:
At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.

Fast paced. Innovative. Inspiring. With more than 8000 team members and a national footprint of more than 168 retail stores Australia wide - we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

**About the role**:
We have a great opportunity available for someone to grow within the Officeworks finance team. You will report to the Credit Team Leader and your role will involve support and administration of 30-day business account customers. You will be handling customer queries whilst building and maintaining customer relationships. You will also support the Officeworks Business and Sales Support Team. Some of your key tasks will include;

Key Responsibilities:

- Ensuring that all customer queries are dealt with or escalated to the appropriate team member & within the required SLAs
- Responding to escalated customer queries through our Salesforce ticketing system
- Assist with incoming customer payments to ensure that they are applied accurately and in a timely manner
- Maintenance Accounts
- Allocation of Payments and Refunds
- Build a strong rapport with the Sales Support, Sales & Credit teams

**About you**:
To succeed in this role, you will have the following:

- Minimum 2 years’ experience in either a similar credit role or a finance administration role
- Intermediate Excel skills
- Effective negotiation and communication skills
- Ability to manage and resolve issues and complex accounts
- Excellent telephone manner, persistent with the ability to communicate at all levels
- A team player able to identify and resolve problems in an efficient and timely manner ensuring customer needs are satisfied within Company guidelines
- Able to work in a fast-paced and changing environment

**Our culture**:
It’s all in a day’s work when you’re part of the Officeworks community - where you’re not defined by who you are, but what you can do. We celebrate our teams’ uniqueness by offering the below to the Officeworks family:

- An inclusive, diverse, and supportive environment.
- Flexible working arrangements to best support your individual needs.
- A key focus on wellbeing and safety.
- Generous discounts at Officeworks, Bunnings, Kmart, Target and Catch.
- Ongoing training and development opportunities to progress your career.
- Industry leading Growing Families policy and access to Circle In portal for Working Families.

Officeworks is a** ‘Circle Back Initiative’ **employer - we commit to respond to every applicant.

  • Credit Officer

    2 weeks ago

    Bentleigh East, Australia Officeworks Full time

    **Title**:Credit Officer**: - Location: Bentleigh East, Victoria, AU**About us**: At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day. Fast paced. Innovative. Inspiring....

  • Credit Officer

    3 days ago

    Oakleigh East, Victoria, Australia Atlas Partners | Accountancy & Finance Specialists Full time $80,000 - $100,000 per year

    About the Client Our client is a well-established organisation within the construction and industrial sector, known for its strong operational foundations, customer-focused approach, and commitment to quality service delivery. With a reputation for reliability and long-term partnerships, they offer a stable and supportive environment where employees are...

  • Retail Customer Service Officer

    3 days ago

    Bentleigh East, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Administration Officer

    7 days ago

    Bentleigh East, Victoria, Australia Glen Eira City Council Full time $48,000 - $60,000 per year

    A part-time opportunity (0.4FTE) to join the administrative team at GEL and support our thriving community across three premier aquatic and leisure facilitiesEnergetic, fun and positive work environmentA great variety in tasks and connections with departments$33.40 per hour + SuperannuationWe are looking for a friendly and detail-driven Administration...

  • Administrator Credit Management

    5 days ago

    East Melbourne, Australia Gallagher Full time

    **Introduction** Welcome to Gallagher - a global leader in insurance, risk management, and consulting services. With a growing team of more than 52,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether it’s with our brokerage division, our benefits and HR consulting...

  • Invoicing/ar Coordinator/ Finance

    2 weeks ago

    Bentleigh East, Australia Bay Building Full time

    Work with a supportive Finance team in our Head Office in East Bentleigh - Focus on invoicing and build your AR skills - Perm, full time role in this growing, National Insurance Builder **About Us** **About the Role** Reporting to the Team Leader, the Invoicing/ AR Coordinator will be responsible for reconciling Insurance claims, preparing them for job...

  • Invoicing/ar Coordinator

    5 days ago

    Bentleigh East, Australia Bay Building Full time

    Join a friendly, established team located in Head Office in East Bentleigh - Focus on invoicing but chance to build your skills in AR too - Perm, full time role in this growing, National Insurance Builder **About Us** **About the Role** Reporting to the Team Leader | AR & Invoicing, we have an exciting opportunity for an experienced Invoicing Coordinator...

  • Retail Customer Service Officer

    1 week ago

    Bentleigh, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Retail Officer at Post Office

    3 days ago

    Brighton East, Australia North Road Lotto & Post Full time

    You're part of our team at Australia Post & Tattersalls - a team that provides customers with a wide range of products and services that meet their needs and thrive on finding solutions for customers - that's why they keep coming back. **What are the responsibilities of a your role?** - Always follow the instructions given by manager/owner and support your...

  • Accounts Payable Officer

    2 days ago

    Malvern East, Australia Kao Corporation Full time

    **Accounts Payable Officer** Kao is a leading global organisation in the Hair/Beauty & Home Care industries. With over 130 years' experience in creating innovative solutions for customers, this business will continue to expand. Kao has a unique opportunity to join our finance team. This is a **hybrid role** where you will work from our Malvern East office...