Service Desk Technician

1 week ago

Melbourne Eastern Suburbs, Australia Robert Half Full time

Our client is an established managed service provider seeking a driven Service Desk Technician to join their growing team in Melbourne's East

**The Company**

Our client is a growing Managed Service Provider looking for your brilliance as a Service Desk Technician to support local and remote users. If you are creative problem solver who enjoys working in a dynamic and rapidly-changing work environment, this could be the ideal opportunity to fast-track your career.

***

**The Role**

In the fast-paced role you will be responsible for handling first level support of service requests relating to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software. Let your eye for detail and creativity shine as you independently investigate and implement solutions to technical issues and identify recurring technical issues, proposing solutions to address the cause of problems.

**Your Skills & Experience**
- 2+ Years of experience in a Helpdesk or IT Support position.
- Fantastic verbal, written communication skills.
- Support services for Microsoft related technologies: Windows Server, Exchange, Active Directory, SQL, SharePoint, etc.
- Support of disaster recovery solutions.
- Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
- Basic remote access solution implementation and support: VPN, Terminal Services & Remote Desktop.
- Monitor the remote monitoring and management

**About you**

**What's on offer?**
- An exceptional opportunity to make a positive impact on the department and the company.
- A fast-paced, dynamic workplace where no two days are ever the same.
- Ongoing professional development and mentoring by outstanding business leaders.
- A rare chance to grow your skill set and enjoy career progression.
- A company that promotes on merit, rewards excellence and champions work-life balance.

Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.

**Job Number: 06810-0012415619 - FC**:

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