Customer Support Consultant

1 week ago

Box Hill, Australia Solar Battery Group Full time

**Solar Battery Group is Australia’s largest residential solar battery installer and solar (PV) panel specialists. Backed by over 30 years’ combined industry experience, our company exists to help Australians on their cleaner energy journey.**

**Solar Battery Group** is seeking a **Customer Support Consultant** to join our team in a full-time role. Reporting to the Support Manager, this role will involve daily management of enquiries from our clients as we continue to grow and launch new products into the market.

**Responsibilities include**:
Hardware & Software troubleshooting, maintenance & configuration.
Organise your day, including tracking and responding customers to provide solutions.
Regular meetings and reporting to your manager to ensure service standards and expectations are met.
Identifying and monitoring emerging issues while executing proactive measures for resolution
Maintaining up-to-date knowledge of the industry and products
Contribute to an emerging and exciting industry.

**Skills & Experience**:
Previous experience in a similar customer support role.
Experience in IT support or similar role preferred but not essential.
High aptitude for critical thinking and problem solving.
Technically savvy would be an advantage.
Excellent written and verbal communication skills, with the ability to adapt to varying communication styles.
Excellent attention to detail.
Be a self-starter, with the ability to work autonomously and with limited supervision
Establishing a positive "can do attitude" and an eagerness tolearn new processes

**What we offer**

Ongoing secure full time employment
Full onsite training provided
Supportive team environment.
Convenient location, close to public transport.
Great workplace culture, regular events throughout the year.
Contribute to an emerging and exciting industry.
Dynamic role with a focus on customer service.

**Salary**: $60,000.00 - $75,000.00 per year

Schedule:

- Monday to Friday

**Experience**:

- Working towards sales targets and KPIs: 1 year (required)
- Outbound Sales: 1 year (required)

Work Location: In person

  • Store Consultant

    1 week ago

    Box Hill, Australia National Storage Full time

    **Work Across 5 of our Eastern Melbourne Locations.** **Exciting & Varied Role Consisting of Customer Service, Administration & Operational Tasks.** **Set Rotating Roster | No nights, Sundays or Public Holidays | Great Work/Life Balance.** **About Us** Established in 2000, National Storage is one of Australasia’s largest self-storage providers,...

  • Customer Resolutions Consultant

    6 days ago

    Box Hill North, Victoria, Australia Department Of Transport And Planning Full time

    About Us We create thriving places and connected communities.We bring together transport, planning, land use, precinct and policy functions in a single department to deliver the best outcomes for Victorians.Together with our portfolio agencies, we are responsible for planning, building, operating and maintaining Victoria's transport, planning and land...

  • Career Consultant

    2 weeks ago

    Box Hill, Australia OCTEC Limited Full time

    OCTEC Limited is a not-for-profit community organisation and is Australia’s largest not-for-profit Disability Employment Service Provider, delivering high quality employment, training, advocacy and youth services from more than 270 locations. We are currently looking for a **Career Consultant **to join the team in our Bayside ESA based at our **Box Hill**...

  • Interior Sales Consultant

    1 week ago

    Box Hill, Australia Dollar Curtains & Blinds Full time

    Do you have Hospitality, Retail or Interior Design experience? Are you sick of the commute and looking for a job near home? We might have the perfect job for you! We are currently looking for full-time Sales Consultants for our showroom in Doncaster. So, what's on offer for you? - employee discount - Great work life balance - No more working late nights,...

  • Membership Consultant

    6 days ago

    Box Hill, Australia Anytime Fitness Box Hill Full time

    Are you a high-energy, results-driven professional with a passion for health, fitness, and customer service? Anytime Fitness Bexley is looking for a Sales & Membership Consultant to join our team. If you're ready to make a meaningful impact in a dynamic, fast-paced environment, we want to hear from you! Anytime Fitness is the world's #1 24/7 fitness...

  • Membership Consultant

    2 days ago

    Box Hill, Australia Anytime Fitness Box Hill Full time

    Are you a high-energy, results-driven professional with a passion for health, fitness, and customer service? Anytime Fitness Bexley is looking for a Sales & Membership Consultant to join our team. If you're ready to make a meaningful impact in a dynamic, fast-paced environment, we want to hear from you! Anytime Fitness is the world's #1 24/7 fitness...

  • Customer Support Specialist

    2 weeks ago

    Box Hill, Australia Horus Energy Pty Ltd Full time

    Customer Support Specialist **Horus Energy - Melbourne, VIC** About Us Horus Energy is a growing solar installation company dedicated to delivering high-quality, reliable, and affordable renewable energy solutions across Australia. We pride ourselves on professionalism, compliance, and exceptional customer service from first inquiry to after-sales...

  • Disability Employment Consultant

    2 weeks ago

    Box Hill, Australia APM Full time

    Are you ready to make a difference in the lives of others, and your own? As a Disability Employment Consultant your role will be to help people who have an injury, illness or disability become work ready and find suitable and sustainable employment. APM delivers Employment Services Programs from over 400 sites nationally and you’ll be based at our Box...

  • Customer Support Officer

    5 days ago

    Box Hill, Australia St Vincent de Paul Society Full time

    **Job No**: **SVDP286851** *** **Location**: **Box Hill**: **Join one of Victoria's leading not for profits and be a part of something big** **Competitive Salary + Tax reducing salary package** **Part time, Maximum Term Role** **3 days a week - Monday is mandatory, plus 2 other days** **About St Vincent de Paul Society** On the frontline and...

  • Workforce Australia Employment Consultant

    2 weeks ago

    Box Hill, Australia APM Full time

    Are you ready to make a difference in the lives of others, and your own? As an Employment Consultant your role will be to help job seekers become work ready and find suitable and sustainable employment. APM delivers Employment Services Programs from over 400 sites nationally and you’ll be based at our Box Hill, VIC site. We lift people up, supporting them...