Consumer Connect Banker
1 week ago
Multiple full time, permanent roles available in Bedford Park, 21st November
- Entry level opportunity, open to a variety of customer service backgrounds
- Full time paid training + Careers opportunities with Australia’s oldest bank
**Who we are**
With over 200 years of history in helping Australians with their banking needs, Westpac is Australia's oldest company & bank. Helping Australians succeed is our purpose - it’s what we do, who we are and why we come to work every day. Supported by our values of: Helpful, Ethical, Leading Change, Performing and Simple.
**The Team**
Customer Care are the customer service specialists of the Westpac Group, providing the best service over the phone, to millions of our customers every year. Our aim is to provide a seamless banking experience for our customer, with a goal of being one of the world's best contact centres.
Watch this video to learn more about the team
**How will I help?**
To ensure our customers are able to connect with us over the phone, our Consumer Connect operating hours are Monday to Friday, between 7:30am to 7:30pm and on Saturday 8:30am - 5:30pm. Working in an inbound call centre, your job is to respond to inbound calls and provide outstanding service to our banking customers over the phone, each and every call. On any day, you can be helping customers with their general banking questions, account maintenance, technical enquiries, as well as servicing specific products like credit cards and deposits.
**What’s in it for me?**
Under Westpac Group’s Employee Banking Benefits program, you and your family can look forward to valuable savings available on a wide range of Westpac banking products - from discounts on loans, bonus interest rates on deposits, reduced interest rates on credit cards and much more. We can also offer you; career development plans, as well as an Inclusive team atmosphere where life-long friendships can be made.
**What do I need?**
We're keen to connect with customer service super stars, who are looking to start a career with a reputable bank. More specifically, we are looking for;
- At least 12 months customer service experience (any industry)
- People who thrive in a corporate and professional working environment
- Ability to adjust to a high paced, KPI environment
- A genuine interest in Banking and Financial Services
- Able to work on a 40-hour rotating roster, available to work any shift between the hours of Monday to Friday, between 7:30am to 7:30pm and on Saturday 8:30am - 5:30pm
- Happy to commute and work onsite at our Bedford Park office
- Able to complete full time training, starting on the 21st November. Ongoing training opportunities to upskill as you progress
- Able to commit to the Customer Care team for 18 months, before progressing into other areas of the Westpac Group
**What is it like to work there?**
You’ll join one big, supportive team to reach our purpose of Helping Australians Succeed. Working with us you'll discover new ways of working, and an exciting range of roles to showcase your skills. Think inspiring locations, flexible workspaces and unexpected careers. As an equal opportunity employer, we celebrate difference and love having a diverse and inclusive workplace.
**How to I Apply?**
Start here. Just click on the **APPLY **button.
-
Consumer Connect Banker
3 days ago
Bedford Park, Australia Westpac Group Full time**Launch your career at Westpac**:Multiple full-time, permanent roles based in Bedford Park. - **No banking experience? No worries**:We welcome customer service superstars from all walks of life. - **Level up your skills and career**:Get expert training, development opportunities, and flexible work options after 12 months. **The Team** Virtual Banking are...
-
Consumer Connect Banker
2 weeks ago
Bedford Park, Australia Westpac Group Full time**Launch your career at Westpac**:Multiple full-time, permanent roles based in Bedford Park. - **No banking experience? No worries**:We welcome customer service superstars from all walks of life. - **Level up your skills and career**:Get expert training, development opportunities, and flexible work options after 12 months. **The Team** Virtual Banking are...
-
Consumer Connect Banker
4 weeks ago
Bedford Park, Australia Westpac Group Full timeMultiple full time, permanent roles available in Bedford Park, 7th November - Entry level opportunity, open to a variety of customer service backgrounds - Full time paid training + Careers opportunities with Australia’s oldest bank **Who we are** With over 200 years of history in helping Australians with their banking needs, Westpac is Australia's oldest...
-
Consumer Connect Banker
2 days ago
Bedford Park, Australia Westpac Group Full timeMultiple full time, permanent roles available in Bedford Park, 7th November - Entry level opportunity, open to a variety of customer service backgrounds - Full time paid training + Careers opportunities with Australia’s oldest bank **Who we are** With over 200 years of history in helping Australians with their banking needs, Westpac is Australia's oldest...
-
Indigenous Connection Team Manager
2 weeks ago
Bedford Park, Australia Westpac Group Full timeJoin our Customer Care Team dedicated to supporting Indigenous Community Customers. - A unique opportunity for an experienced Team Leader - Work in Bedford Park, Monday - Friday 9:00am - 6:30pm CST. **How will I help?** As the Team Manager of the Indigenous Connection Team (ICT), your role will be to support and guide a team of Bankers to be the best they...
-
Indigenous Call Centre Banker
4 weeks ago
Bedford Park, Australia Westpac Group Full timeTeam dedicated to support our Indigenous Community Customers! - Based in Bedford Park, starting November 2024Full time paid training provided, multiple permanent positions **How will I help?** Through our dedicated phone-based business, you will be part of a team of community minded bankers who make a difference to our customers by understanding who they...
-
Indigenous Call Centre Banker
2 days ago
Bedford Park, Australia Westpac Group Full timeTeam dedicated to support our Indigenous Community Customers! - Based in Bedford Park, starting November 2024Full time paid training provided, multiple permanent positions **How will I help?** Through our dedicated phone-based business, you will be part of a team of community minded bankers who make a difference to our customers by understanding who they...
-
Small Business Banker
1 week ago
Macquarie Park, Australia NAB - National Australia Bank Full time**Work type**: Permanent Full time **Location**: Aust - VIC Metro, Aust - NSW Metro - You’ll be part of a collaborative & high performing team - Help deepen relationships and achieve stronger customer advocacy - You have access to market leading policies and products to support small business customers bring their business ideas to life **Your new role as...
-
Personal Banker
5 days ago
Roxburgh Park, Australia Westpac Full time**Permanent full-time opportunity available at our Roxburgh Park branch!**: - **Support our customers in the moments that matter most**: - **Get things happening for our customers - and your career!**: - **Bring your high-performer energy to a fast-paced environment where every day is an opportunity to excel!** Westpac Group offers a range of...
-
Ops2 Peer Specialist
3 days ago
Bedford Park, Australia SA Government -SA HEALTH Full time**SA Health** **Job reference**: 880886 **Location**: 5042 - BEDFORD PARK **Job status**: Ongoing **Eligibility**: Open to Everyone - Southern Adelaide Local Health Network - Flinders Medical Centre - Margaret Tobin Centre - Salary $58,709 - $63,154 p.a. (Pro Rata) OPS2 | Part Time 13.87 hours p.w. - Ongoing **Are you an experienced Peer Specialist ready to...
-
Head of Consumer Sales
1 week ago
Sydney Olympic Park, Australia GWS GIANTS Full time**Introduction**: The GIANTS are on an exciting journey both on and off the field. With teams in the AFL, the AFL Women’s League and Super Netball competitions, the GIANTS truly are a club like no other. On field, the AFL team has quickly grown into one of the competition’s most exciting teams with several players becoming household names across the...
-
Indigenous Call Centre Support
1 week ago
Bedford Park, Australia Westpac Group Full timeTeam dedicated to support our Indigenous Community Customers! - Based in Adelaide (Bedford Park) or Sydney (Paramatta)Permanent position with Full time paid training provided **How will I help?** Through our dedicated phone-based business, you will be part of a team of community minded bankers who make a difference to our customers by understanding who they...
-
Customer Service- Call Centre
7 days ago
Bedford Park, Australia Westpac Group Full timeMultiple full time, permanent roles available in Bedford Park, 6th October - Entry level opportunity, open to a variety of customer service backgrounds - Full time paid training + Careers opportunities with Australia’s oldest bank **Who we are** With over 200 years of history in helping Australians with their banking needs, Westpac is Australia's oldest...
-
Professional Officer/technician
2 days ago
Bedford Park, Australia SA Government -SA HEALTH Full time**SA Health** **Job reference**: 895713 **Location**: 5042 - BEDFORD PARK **Job status**: Long Term Contract **Eligibility**: Open to Everyone - Southern Adelaide Local Health Network - Flinders Medical Centre - Biomedical Engineering - Salary $68,478 - $83,594 (Pro Rata) PO1 | Salary $75,240 - $79,880 (Pro Rata) TGO2 | Full Time - Contract until Apr...
-
Operations Executive, Consumer Media View
4 weeks ago
Macquarie Park, Australia Humanity Full timeCompany Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Ethnic Minority, and the Previously Incarcerated. If you identify with any of the following...
-
Ribbon Printer
2 weeks ago
Regents Park, Australia Maggie Beer Holdings Full time**IMMEDIATE START**: - **WHV's Welcome**: - **$32 per Hour Full Time Casual**: - **Close to Public Transport & Parking Available** Maggie Beer Products, Hampers and Gifts Australia and Paris Creek Farms are all committed to making and providing innovative products, meeting consumer demand for high quality, nutritious, convenient, and indulgent food,...
-
Hamper Picker
2 weeks ago
Regents Park, Australia Maggie Beer Holdings Full time**OPEN TO WHV** Maggie Beer Products, Hampers and Gifts Australia and Paris Creek Farms are all committed to making and providing innovative products, meeting consumer demand for high quality, nutritious, convenient, and indulgent food, beverage and gifting products. Our brands use Australian ingredients wherever possible, generating support for local...
-
Ad, Product Marketing
6 days ago
Macquarie Park, Australia Optus Full time**AD, Product Marketing**: **Date**:17 Feb 2025 **Location**: Macquarie Park, Australia **Company**:Singtel Group **It starts with YES!** At Optus, we have an ambitious goal to be Australia’s most loved everyday brand. This AD, Product Marketing is a 12-month parental leave cover, responsible for driving consideration and sales of Optus Consumer...
-
Membership, Ticketing
7 days ago
Sydney Olympic Park, Australia GWS GIANTS Full time**Introduction**: The GIANTS are on an exciting journey both on and off the field. With teams in the AFL, the AFL Women’s League and Super Netball competitions, the GIANTS truly are a club like no other. On field, the AFL team has quickly grown into one of the competition’s most exciting teams with several players becoming household names across the...
-
Ikea Business Manager
4 weeks ago
Marsden Park, Australia IKEA Full timeWho you are You love sales, have a passion for home furnishing and have a desire to lead and grow the business. You understand the local market, our consumers, specifically business customers and their business needs. You have experience managing and leading a retail store or a large home furnishing department with demonstrated success in driving sales...