Medical Receptionist

2 weeks ago

Campbelltown, Australia Macarthur General Practice Full time

About the job

**DESIRED CRITERIA**
- Previous experience in a medical reception or similar administrative position
- Previous experience in use of MedicalDirector and Pracsoft
- An understanding of the Medicare Benefits Schedule
- Demonstrated patient/customer focused approach in service provision

**KEY PERFORMANCE AREAS**
- Open and close practice as per set procedure
- Greet patients and other visitors to the practice in a courteous and effective manner
- Answer the telephone in a courteous and professional manner
- Schedule appointments for patients following set procedures
- Bill patients appropriately and issue with invoice / receipt
- Enter and update patient registrations in computer
- Liaise with referring doctors, hospital staff, pharmacists etc as required
- Deal with emergencies when required, following set procedures
- Assist clinical staff by attending to administrative tasks (e.g. making phone calls, photocopying) as required
- Attend general housekeeping such as tidying and cleaning of waiting room when required.

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