Concierge (Casual) - Crowne Plaza Hunter Valley
1 week ago
**About us**
Come join us at the award-winning Crowne Plaza Hunter Valley, Regional NSW, more specifically the Hunter Valley, is less than 2 hours drive north of Sydney, and 40 minutes from Newcastle (which has some of the most amazing beaches in NSW) is one of the hottest destinations for travel right now. We need more amazing people to help us bring our stunning resort to life Here is your chance to progress your career at a property known for developing some of IHG’s best talent. We are currently seeking casual Concierge team members to join our fast paced team
**Your day to day**
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Concierge you’ll respond to guest requests and enquiries to ensure complete guest satisfaction. You will assist them by taking their luggage up to the front desk on arrival with a warm handover to a Guest Service Agent, hastening back to greet the next guest. You will also be required to transport guests around the hotel resort in a hotel buggy, so a valid drivers licence is essential.
**What we need from you**
It’s a physical role and you’ll be on your feet most of the day, so fitness is important Strength - with occasional lifting of items up to 23 kilograms and or push/pulling heavy objects Communication skills -guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to... Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories Fluency in the local language -extra language skills would be great, but not essential Literate and tech-savvy -you’ll need a good grasp of reading, writing, basic math and computers You must have a general local knowledge of the area Valid New South Wales Drivers Licence You must have the legal right to work in Australia
**What we offer**
Job Reference: EMEAA37489
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