Quality and Assurance Compliance Advisor

4 days ago


Sydney, Australia NSW icare Full time

**About the Role**

As a member of the Quality Assurance team, assist in the delivery of the quality assurance program which supports the operational delivery of services to General Insurance and Care schemes.

**Benefits**
- A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
- 17.5% annual leave loading
- icare day - access to an extra day’s leave
- Comprehensive learning and development support aligned to icare’s Core Capabilities.
- Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
- Access to our Employee Assistance Program

**Duties**

It’s an exciting time at icare where no two days are the same; as a Quality and Assurance Compliance Advisor you will:

- Assist implementation, analysis and reporting on General Insurance & Care quality assurance programs and activities ensuring compliance to NSW standards and guidelines.
- Lead and execute quality assurance services to GI & Care Schemes through developing, monitoring and testing performance against internal procedures, and relevant standards and guidelines.
- Make recommendations for improving business practices and activities for continuous improvement and compliance to procedures and relevant guidelines/standards.
- Collaborate with the General Insurance & Care quality assurance team in providing advice and guidance to business leaders on the quality assurance program results.
- Assist in drafting the quality assurance holistic and deep dive reviews of claims, complaints and call recordings.
- Actively participate in transformation activities providing quality assurance related services.
- Contribute to ongoing systems and data reporting development to support quality assurance activity.
- Develop and maintain strong working relationships with the broader Risk, Planning and Transformation team and other areas of the business to appropriately share information for efficient and effective operations.

**Skills & Experience**
- Broad range of experience developing and implementing quality assurance programs preferably in the personal injury sector.
- Occasional interstate travel and attendance at meetings and conferences, training and development events on evenings and weekends.
- Experience in relevant health or disability areas.
- Occasional interstate travel and attendance at meetings and conferences, training and development events on evenings and weekends.

**About the Company**

We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, so our schemes deliver better outcomes for people and communities. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work.
- For more information about icare visit our website
- **icare operates a direct sourcing model so no agency introductions will be accepted**
- We are a Circle Back Initiative Employer - we commit to respond to every applicant
- A talent pool may be created through this recruitment process.



  • North Sydney, Australia VET Quality and Compliance Full time

    **Position Description** **Company Name**: VET Quality and Compliance **Job Title**: Junior Compliance Consultant **Job Industry**: Vocational Education and Training **Employment Type**: Contract/Part-Time/Casual **Job Location**:100 Walker St, North Sydney, NSW, 2060. **Summary**: This job would be suitable for a university student. **Key...

  • Quality Assurance

    2 weeks ago


    Sydney, New South Wales, Australia Snowy Hydro Full time $104,000 - $130,878 per year

    Business Unit: Snowy 2.0Date: 23 Aug 2025Requisition ID: 441Start Your Snowy JourneyJoin the Snowy 2.0 Owner's Team and play a key role in delivering Australia's largest renewable energy project. As a Quality Assurance Advisor, you'll ensure that every aspect of Snowy 2.0 meets project requirements and standards through the proactive delivery of quality...

  • Quality Assurance

    2 weeks ago


    Sydney, New South Wales, Australia Snowy Hydro Pty Ltd Full time $120,000 - $180,000 per year

    Company description: Snowy Hydro is a dynamic, integrated energy business that has been providing on-demand, reliable energy to Australia for generations. Snowy Hydro owns and operates a powerful combination of generation assets, including the mighty Snowy Mountains Scheme, gas and diesel plants, and contracted wind and solar energy. We also provide...


  • Sydney, Australia Profusion PAC Pty Ltd Full time

    Collaborative environment with room for professional growth - Flexibility in working arrangements - $120,000 including super Join an excellent organisation in Sydney, to ensure monitoring of compliance. - Collaborative environment with room for professional growth - Flexibility in working arrangements - $120,000 including super **Company Overview**: A...

  • Assurance Advisor

    1 week ago


    Sydney, Australia NSW icare Full time

    **Location** - Permanent opportunity as an Assurance Advisor with icare - Hybrid working environment, with three days in Office. - Offering competitive starting salary of $129,464 (excluding super) **About the Role** The role will provide support to the General Manager, Assurance and Fraud Prevention and the Head of Assurance to execute on the second line...


  • Sydney, New South Wales, Australia Built. Full time $90,000 - $120,000 per year

    Why Built?Built is a proudly Australian, privately owned business. our strong growth is driven by a digital-first outlook and a diverse nationally recognised pipeline of projects, across multiple sectors. We're not only leading the way in sustainable construction and innovation but also setting the benchmark to ensure our people thrive as we continue to...

  • Quality Advisor

    1 week ago


    Sydney, Australia Saunders International Full time

    **WHO WE ARE** Saunders International is a leading, Australian-based company committed to providing engineering services to the energy, defence, infrastructure and resource sectors. Firmly focussed on safety, Saunders is a company built on integrity, innovation, performance and excellence. Spanning over 70 successful years, we are proud of our...


  • Council of the City of Sydney, Australia The GEO Group Australia Pty Ltd. Full time

    Director of Risk, Compliance and Quality Assurance Our mission is to improve the health of millions of people worldwide. - Full Time Opportunity - Health Translation Hub, Randwick, NSW - Permanent Position - Hybrid working environment The George Institute expands our breadth of research, we are seeking an experienced and strategic risk leader to join our...


  • Sydney, Australia Commonwealth Bank of Australia Full time

    Manager Compliance Assurance and Monitoring **Manager Compliance Assurance and Monitoring** **Do work that matters** Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers. We offer market-leading products and services, supported by...

  • Quality Assurance

    4 days ago


    Sydney, Australia Allianz Australia Full time

    **QUALITY ASSURANCE ANALYST- PI DIVISION | SYDNEY, NSW or MELBOURNE, VIC** At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our...