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Accounts Team Member

2 weeks ago


Adelaide Region SA, Australia McMillan Shakespeare Full time

Plan Tracker is a rapidly-growing industry leader who is passionate about building confidence to choose, self-direct and thrive in life - for both our valued NDIS customers, their service providers and our growing team.

As a nationally registered Plan Manager, we’re dedicated to simplifying the NDIS by providing tools, services and education to participants, families and providers. We are invested in our community and spend time supporting and nurturing real relationships.

About the role

As NDIS Plan Managers, the major focus of our work is coding and processing invoices for our NDIS Participants. This work includes processing reimbursements and invoices using the NDIS Pricing Arrangements, investigating manual claims and working as a team to ensure timely processing of payments.

Team members share the tasks of liaising with service providers, problem-solving day-to-day issues, and following up on provider and requests from the wider Plan Tracker team. This role comes with a high level of challenge and responsibility. We love new ideas and you'll be encouraged to work collaboratively with your team to streamline and improve our services.

What can you expect working with the Plan Tracker team?
- A fast-paced workday with a strong focus on our customers.
- Working in a young company means lots of growth and the need to be agile and responsive to regular change.
- We're constantly innovating and approach challenges with a can-do attitude.
- We collaborate with our team members through daily Huddle, team meetings and our buddy system.
- Workplace growth and development is encouraged and celebrated.
- We are committed to keeping our workplace supportive and where everyone is included, celebrated and treated fairly & respectfully.

Desired skills and experience

You love to be challenged at work and are looking to join a fast-growing organisation that has the potential to help you grow personally and professionally as you develop your skills.
- At least 3 years experience working in an accounts-based or similar financial role is essential.
- Knowledge of the NDIS is highly desirable.
- You are Tech savvy and know your way around multiple systems and can pick up new ones with ease.
- Positive 'Can Do' attitude.
- Ability to analyse a task and provide a successful solution.
- Friendly and enthusiastic approach to life.
- You build relationships well, and value honesty and integrity in all you do.
- A Police check is a requirement of this position.
- An NDIS Worker Check is required prior to starting.

What we can offer you:
- Our strong people-first culture- Flexible/hybrid working to enhance your work/life balance- Novated lease benefits and discounts- 12 weeks Paid Parental leave and access to our Parents Portal- Exempt Employee Share Plan- Paid Income Protection Insurance under MMSG default Super plan- Access to a broad range of learning and development programs- Career break and volunteering leave- Access to Employee Assistance Program and annual Flu vaccination- Lifestyle Rewards program

As an employer who embraces Diversity, Equity & Inclusion, we hold a collective commitment to foster an environment where all differences are valued and respected. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those caring for and living with disability to apply.